All Programs - Program Manager II

Franklin Energy•Carlsbad, CA

About The Position

The Program Manager II manages multiple or joint energy efficiency programs with limited support from senior leadership. This hands-on role oversees all aspects of program delivery and works closely with clients and energy professionals to achieve energy-efficiency goals and other program objectives. The position has responsibility for program budgets and strategy, financial performance, team development and engagement, vendor and client relationships, and successful delivery of program goals. The role oversees program operations, client communications and reporting, production planning, contract-management support, and program performance. It also develops client relationships and community partnerships, supports company-wide training and safety initiatives, and collaborates with Business Development on program design, rebids, and client expansions. Travel of up to 40% is required.

Requirements

Bachelor's degree or equivalent work experience.
At least 4 years of management experience or at least 2 years of experience managing energy-efficiency programs.
Proven record of high-level performance in meeting and exceeding expectations and goals.
Demonstrated leadership in a fast-paced environment.
Ability to prioritize workload and delegate appropriate assignments to staff.
Effective verbal and written communication skills with customers, clients, and employees.
Ability to analyze and interpret data and solve practical problems.
Commitment to diversity and inclusion.
Willingness to travel up to 40%.

Nice To Haves

Background in engineering, technology, or science and experience working in a technical environment.
Experience with lighting, HVAC, and other installed technologies.
Technical experience developing or reviewing energy-savings calculations to determine customer paybacks and incentive levels.
Sales or business-development background.
Project Management Professional (PMP) certification.

Responsibilities

Participate in talent management, including interviewing, resource planning and utilization, engagement planning, and performance evaluations.
Provide client communications and reporting.
Oversee program operations to ensure client requirements are met.
Support partner and client contract-management processes.
Build and maintain trusted relationships with client program teams and within client organizations; collaborate with senior leadership on developing and expanding client relationships.
Establish and maintain community engagement opportunities and relationships with organizations such as community colleges, utilities, and condominium associations.
Lead and support company-wide safety efforts, trainings, and development initiatives.
Coordinate work between centralized functions and program staff.
Identify and develop talent.
Develop and deliver prepared client presentations and respond to client questions accurately and confidently.
Ensure successful delivery of program goals as specified in the Statement of Work.
Develop and manage the program production plan.
Monitor and manage program budgets to fully utilize funds while meeting or exceeding energy goals.
Prepare monthly invoices and activity reports for clients, partners, or company management by requested due dates.
Manage multiple or joint utility programs.
Report program performance and financial metrics and make recommendations to utilities and clients.
Collaborate with Business Development by sharing expertise on sector-based program design, program rebids, and client expansions.
Recognize emerging issues and take appropriate steps toward resolution.