Program Manager - Growth Operations, Contract
About The Position
This role involves managing the growth program from end to end, encompassing top-of-the-funnel growth/recruiting campaigns, application processing, and hiring and onboarding. The Program Manager will represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements to streamline growth pipelines and support program success. Key responsibilities include optimizing the full growth funnel for conversion and experience, building and leading new growth recruiting campaigns and channels to meet business goals, and serving as the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, providing training and onboarding as needed. The role also requires owning internal reporting and analytics, maintaining clean and up-to-date hiring data in systems, and acting as a strategic driver for initiatives to improve workflow, data infrastructure, and reporting. The Program Manager will proactively flag discrepancies in hiring plans, interview processes, JDs, and offer details, while maintaining data integrity and operational excellence within the team. The position is based in the San Francisco office, with occasional travel for onsite growth events.
Requirements
- Minimum of 3-7 years of experience working in Growth, Recruiting or RecOps at a rapidly growing company
- Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using our internal TA tools (report connector, reporting capabilities, and limitations)
- Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.)
- Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences
- Must have a deep understanding of Growth / Recruiting Pipelines, Funnels and Conversion metrics
- Demonstrated excellent project management skills, ability to pull and manipulate data sets, critically analyze existing processes, and identify opportunities for process improvement
- Able to build strong relationships with cross-functional partners, and confidently present recommendations and insights to senior leadership
Nice To Haves
- Ability to write SQL queries
- Previous startup experience
- Experience with various tools such as Linkedin Recruiter, Clay, Modernloop, Gem
- Extreme attention to detail
- AI builder, AI-forward operator, or strong interest in agentic coding and experimenting with AI tooling
Responsibilities
- Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing, and hiring and onboarding
- Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success
- Optimize full growth funnel for conversion and experience
- Build and lead new growth recruiting campaigns and channels to meet business goals
- Be the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, and provide training/onboarding as needed
- Own internal reporting and analytics, and keeping all the internal hiring data clean and up-to-date in our systems
- Be the strategic driver behind on impactful initiatives to improve the workflow, data infrastructure and reporting
- Proactively flag discrepancies in hiring plans, interview process, JDs, offer details, etc. and maintain data integrity and operational excellence within the team
Benefits
- Pay Transparency
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
