Growth Operations Manager

Carrum Health•,

2d•$105,000 - $120,000•Remote

About The Position

Carrum Health is seeking a Growth Operations Manager to drive high-profile growth priorities and scale initiatives that expand utilization of Carrum solutions. Reporting to the GM of Musculoskeletal & Bariatrics, this role owns the strategic execution, data-driven optimization, and cross-functional alignment of key growth initiatives. The manager will build repeatable operational frameworks so the growth engine can scale efficiently and deliver organizational impact. The role leads complex strategic initiatives end-to-end, synthesizes performance data into executive insights, and drives workflows across cross-functional leaders. It partners regularly with senior leaders across Sales, Network, Partnerships, Technology, Finance, and Operations, using rigorous analysis to evaluate program effectiveness, financial outcomes, and trends. The manager also identifies root causes when performance falls short and drives decisions about whether to scale, accelerate, pause, or pivot initiatives. Carrum Health is a remote-first company. The role may involve occasional travel for team offsites, client events, or company gatherings.

Requirements

5–7+ years of experience in growth operations, business operations, strategy or management consulting, or project management.
Strong ability to work with executive and cross-functional leadership to aggregate perspectives, secure alignment, and drive organizational change.
Experience with data-driven decision-making and analytical tools such as Hex, Tableau, or Excel; project management software such as Jira or Asana; and AI connectors or tools.
Track record managing complex, multi-stakeholder programs and delivering measurable operational and financial results.
Ability to balance quantitative rigor with situation-specific nuance in dynamic, fast-paced environments.
Entrepreneurial, resourceful problem-solving ability.
Experience handling deadlines, managing multiple priorities, and working in a fast-paced, dynamic environment.
Ability and interest in collaborating across sales, operations, client success, data, and product teams to complete projects and drive results.

Nice To Haves

Experience at a healthcare technology company.

Responsibilities

Own the full lifecycle execution of strategic growth initiatives, including priorities, timelines, cross-functional execution, and program impact.
Build and establish repeatable, scalable processes for reporting, performance measurement, data infrastructure, and growth enablement.
Collaborate with senior cross-functional leaders across Sales, Network, Partnerships, Technology, Finance, and Operations.
Analyze program effectiveness, financial outcomes, and trends, and translate findings into actionable executive insights.
Conduct root cause analysis when initiative performance does not meet expectations and execute improvements.
Prompt decisions on whether to scale or accelerate initiatives, stop them, wait for more data, or pivot.
Drive operational workflows across functional teams to secure buy-in and align execution with long-term organizational strategy.