Senior Manager, Growth Strategy & Operations

Talkiatry•New York, NY
•$150,000 - $160,000•Hybrid

About The Position

Talkiatry is seeking a data-driven, strategic, and execution-oriented Senior Manager, Growth Strategy & Operations to help scale the Mindshare Referrals program. The role partners with field leadership to shape growth strategy, identify opportunities to accelerate performance, and build capabilities that support consistent, scalable growth. Working at the intersection of strategy, analytics, and business operations, the Senior Manager will partner with an Area Director to develop market strategies, identify performance drivers, and turn insights into actionable plans. The role also collaborates with leaders across Talkiatry to test approaches, share best practices, and influence how the broader Mindshare program evolves as it scales. This position offers meaningful ownership of a high-growth business and close collaboration with senior leadership. The successful candidate will use analytical rigor and business judgment to solve complex growth challenges and help more patients access care.

Requirements

  • 4–8 years of experience in management consulting, investment banking, strategy and operations, revenue or growth operations, or a similarly analytical and execution-oriented role.
  • Strong analytical and quantitative skills.
  • Advanced proficiency in Excel or Google Sheets and SQL.
  • Demonstrated proficiency using AI tools such as Claude, ChatGPT, or similar models to solve business problems and improve efficiency.
  • Excellent written and verbal communication skills, including experience presenting to senior leadership.
  • Bachelor's degree required.
  • Ability to structure ambiguous problems and develop practical, data-driven solutions.
  • Ability to translate complex data into actionable insights and business recommendations.
  • Strong ownership and execution skills, including driving initiatives through to completion.
  • Ability to communicate complex ideas clearly and influence senior leaders and cross-functional stakeholders.
  • Ability to collaborate effectively and build trust across teams.

Nice To Haves

  • 2+ years of experience in a high-growth company or startup environment.
  • Experience supporting a commercial, growth, or field-based organization.
  • Familiarity with CRM platforms such as HubSpot or Salesforce.
  • Advanced degree.

Responsibilities

  • Partner with an Area Director to develop growth plans, prioritize market opportunities, and define strategies to accelerate referral growth.
  • Analyze Area, account, and provider performance to diagnose gaps, identify growth drivers, and recommend actions to improve results.
  • Shape Territory strategy, account segmentation, and provider targeting to maximize field team effectiveness.
  • Use AI and emerging technologies to build practical tools, automate workflows, and develop scalable solutions that improve field effectiveness and operational efficiency.
  • Develop reporting, analyses, and business reviews to help leadership track results and make informed decisions.
  • Prepare performance insights and recommendations for business reviews with health system partners to identify opportunities for continued growth.
  • Collaborate with leaders across Talkiatry to test new approaches, share best practices, and help evolve the Mindshare program.

Benefits

  • Competitive compensation with performance-based bonus.
  • Medical, dental, and vision benefits effective on the first day of employment.
  • 401(k) with match.
  • Generous paid time off and paid holidays.
  • Paid parental leave.
  • Learning and professional development opportunities.
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