Senior Manager, Growth Strategy & Operations

Talkiatry • New York, NY

15h • Hybrid

About The Position

Talkiatry is seeking a data-driven, strategic, and execution-oriented Senior Manager, Growth Strategy & Operations to help scale the Mindshare Referrals program. The role partners with field leadership to shape growth strategy, identify opportunities to accelerate performance, and build capabilities for consistent, scalable growth. It works at the intersection of strategy, analytics, and business operations, combining analytical rigor and business judgment to address complex growth challenges.

The Senior Manager works closely with an Area Director to develop market strategies, identify performance drivers, and translate insights into actionable plans. The role also collaborates with leaders across Talkiatry to test approaches, share best practices, and help evolve the broader Mindshare program as it scales. This is a high-impact opportunity to take ownership of a growth business, work with senior leadership, and help build a growth organization that enables more patients to access care.

Talkiatry is a national psychiatric practice whose mission is to transform psychiatry with accessible, human, and responsible care. It uses technology, a care-forward approach, and system-level partnerships to expand access to high-quality psychiatric services.

Requirements

• 4–8 years of experience in management consulting, investment banking, strategy and operations, revenue or growth operations, or a similarly analytical and execution-oriented role.
• Strong analytical and quantitative skills.
• Advanced proficiency in Excel or Google Sheets and SQL.
• Demonstrated proficiency using AI tools such as Claude, ChatGPT, or similar models to solve business problems and improve efficiency.
• Excellent written and verbal communication skills, including experience presenting to senior leadership.
• Bachelor's degree required.
• Ability to structure ambiguous problems and develop practical, data-driven solutions.
• Ability to translate complex data into actionable insights and business recommendations.
• Strong communication, relationship-building, collaboration, and stakeholder-influence skills.

Nice To Haves

• 2+ years of experience in a high-growth company or startup environment.
• Experience supporting a commercial, growth, or field-based organization.
• Familiarity with CRM platforms such as HubSpot or Salesforce.
• Advanced degree.

Responsibilities

• Partner with an Area Director to develop growth plans, prioritize market opportunities, and define strategies to accelerate referral growth.
• Analyze Area, account, and provider performance to diagnose gaps, identify growth drivers, and recommend actions to improve results.
• Shape territory strategy, account segmentation, and provider targeting to maximize field team effectiveness.
• Use AI and emerging technologies to build practical tools, automate workflows, and develop scalable solutions that improve field effectiveness and operational efficiency.
• Develop reporting, analyses, and business reviews that help leadership track results and make informed decisions.
• Prepare performance insights and recommendations for business reviews with health system partners to identify opportunities for continued growth.
• Collaborate with leaders across Talkiatry to test approaches, share best practices, and help shape the Mindshare program as it scales.

Benefits

• Competitive compensation with performance-based bonus.
• Medical, dental, and vision benefits effective on the first day of employment.
• 401(k) with match.
• Generous paid time off and paid holidays.
• Paid parental leave.
• Learning and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior