Program Manager, Employee Experience

SanMar • Issaquah, WA

1d • Hybrid

About The Position

The Program Manager, Employee Experience leads the development, execution, and continuous improvement of programs that create a meaningful and engaging employee experience. The role owns Charitable Giving, Events, Recognition, and Onboarding programs, ensuring alignment with company values, organizational priorities, and employee needs. Through program development, execution, stakeholder partnership, and measurement, the role advances employee engagement and continuously improves the employee experience.

The position manages programs from concept through execution, including planning, workflows, communications, logistics, budgets, vendors, and cross-functional coordination. It partners with HR, business leaders, and other stakeholders, and uses employee feedback, participation data, and program outcomes to assess effectiveness and identify improvements. The role also develops program documentation, processes, guidelines, and communications, and performs other duties as assigned while complying with company policies and standards.

This is a hybrid role based at SanMar’s Eastpointe office in Issaquah, Washington. Employees work in the office Tuesday through Thursday, with additional office days possible based on business needs. Standard hours are 8:00 a.m.–5:00 p.m. PST, and periodic travel may be required.

Requirements

• 8+ years of program or project management experience, or equivalent education.
• Demonstrated experience leading complex programs from strategy and design through implementation, administration, measurement, and continuous improvement.
• Ability to provide functional and program leadership without direct authority and align cross-functional partners around shared priorities, decisions, and deliverables.
• Experience developing and executing programs that strengthen employee engagement and the employee experience.
• Strong stakeholder management skills and ability to build effective partnerships across functions and organizational levels.
• Excellent written, verbal, presentation, and facilitation skills.
• Strong organizational and project planning skills, including ability to manage multiple programs, priorities, timelines, and deliverables simultaneously.
• Ability to use employee feedback, participation data, program outcomes, and other measures to evaluate effectiveness and recommend improvements.
• Sound judgment and problem-solving skills, including ability to identify program needs, recommend solutions, and independently move work forward.

Nice To Haves

• Program or project management experience supporting employee experience, Human Resources, or employee engagement programs.

Responsibilities

• Lead the development, implementation, and continuous improvement of Charitable Giving, Events, Recognition, and Onboarding programs in alignment with organizational priorities and employee needs.
• Develop and evolve programs that strengthen employee engagement, connection, and the overall employee experience.
• Provide program leadership to cross-functional partners by establishing priorities, roles, timelines, and deliverables.
• Manage programs from concept through execution, including program planning, workflows, communications, logistics, budgets, vendors, and cross-functional coordination.
• Build partnerships with HR, business leaders, and other stakeholders to understand employee and organizational needs and translate them into effective programs.
• Use employee feedback, participation data, program outcomes, and other measures to evaluate program effectiveness and identify improvement opportunities.
• Identify program needs and challenges, recommend solutions, and lead changes that improve program quality, effectiveness, scalability, and employee experience.
• Develop and maintain program documentation, processes, guidelines, and communications to promote consistent and effective execution.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Annual discretionary bonus eligibility up to 10% of base salary.
• Paid time off accrued bi-weekly based on hours worked, up to 112 hours per year to start.
• 8 paid holidays and 1 paid family day off.
• Medical, dental, and vision benefits.
• 401(k) plan with dollar-for-dollar matching up to 4% of earnings, matched and vested each pay cycle.
• Life insurance.
• Short- and long-term disability coverage.
• Paid maternity and paternity leave.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed