Program Management Residential Supervisor - Sidney

Sevita•Sidney, OH

About The Position

The Program Management Residential Supervisor oversees day-to-day activities and ensures individuals receiving services are appropriately managed and cared for. The role implements programs and services, ensures compliance with regulatory requirements, coordinates activities and appointments, and maintains records. It also provides leadership and direct supervision to assigned staff. The supervisor is expected to perform the role in accordance with The MENTOR Network’s mission to provide high-quality services. In New Hampshire, the role includes reviewing internal and external reports, including reports from outside fire-protection contractors, and completing repairs required by those reports within three months.

Requirements

Bachelor’s degree in Human Services, or an equivalent combination of education and experience that provides proficiency in the listed areas of responsibility.
Other education and experience as required by state.
CPR and First Aid.
Current driver’s license, car registration, and auto insurance if providing transportation to individuals receiving services.
Licensure as required by state.
Travel as needed.
Ability to meet the physical requirements of Medium Work: exerting up to 50 pounds of force occasionally, up to 30 pounds frequently, and/or up to 10 pounds constantly to move objects.
Must be able to perform essential job functions unaided or with reasonable accommodation, as determined on a case-by-case basis.

Nice To Haves

One to two years’ experience preferred.

Responsibilities

Purchase program supplies and submit billing compliance documentation.
Maintain census and maximize utilization and occupancy percentages within programs.
Maintain relationships with case managers and referral agents, and advocate on behalf of individuals supported and the Network as appropriate.
Maintain relationships with individuals receiving services, families, and guardians, and implement individual satisfaction enhancement plans as appropriate.
Supervise individuals’ program plans and submit incident reports as appropriate.
Ensure timely incident reporting and implement individual corrective action.
Implement individuals’ safety plans and coordinate scheduling.
Ensure individuals receive appropriate health and medication management.
Assist in managing client funds.
Ensure homes are clean, neat, and safe, and work with or contact maintenance as appropriate.
Provide leadership and direct supervision of staff; implement Network employee practices; ensure safety and workers’ compensation initiatives are followed; and ensure employees receive appropriate orientation and training.
Ensure compliance with regulatory and company requirements.
Perform other related duties and activities as required.
In New Hampshire, review internal and external reports, including outside fire-protection contractor reports, and complete required repairs within three months.
Direct and supervise assigned staff, including performance evaluations, scheduling, orientation, and training.
Make decisions regarding employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
Resolve employee problems within the responsibilities of the position.