Program Lead - Greensburg PA

Merakey • Greensburg, PA

2d • Onsite

About The Position

The Program Lead oversees day-to-day management of specific programs or services within an identified division and coordinates program activities to ensure high-quality services for participants. The role reports to the Program Manager and may include managing an individual caseload. The Program Lead serves as the lead staff member and point person while on shift, supports and directs staff, and helps maintain client safety and effective program operations.

The position includes direct-care responsibilities such as assisting with activities of daily living, food preparation and feeding, and required supervision. It also includes medication management and administration, incident management in coordination with the Program Manager and QCO, and management of household needs. The Program Lead prepares house schedules with the Program Manager and oversees menus, grocery shopping, housekeeping, cleanliness, routine upkeep, and maintenance requests for the assigned home.

The listed schedule is Tuesday, Wednesday, and Friday from 2:45 p.m. to 11 p.m.; Saturday from 3 p.m. to 11 p.m.; Thursday is an administrative day; and Sunday and Monday are off. Pay is up to $21 per hour with election of the Enhanced Pay option.

Requirements

• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Ability to make quick decisions and remain calm under pressure.
• Ability to work independently and collaboratively as part of a team.
• Must be at least 18 years of age.
• Must have a valid driver's license.

Nice To Haves

• High school diploma or GED preferred.
• One to three years of experience in human services or a related field preferred.

Responsibilities

• Act as lead staff and point person while on shift.
• Prepare and manage house schedules in coordination with the Program Manager.
• Provide direct care, including assistance with activities of daily living, food preparation and feeding, and maintaining required supervision.
• Manage and administer medications.
• Coordinate incident management with the Program Manager and QCO.
• Manage household needs, including menu development, grocery shopping, and housekeeping.
• Ensure ongoing cleanliness and upkeep of the assigned home.
• Handle daily maintenance needs, identify needed repairs, and submit maintenance requests.
• Provide guidance, support, and direction to staff members.
• Assign staff duties and responsibilities based on program needs and individuals' strengths.
• Conduct regular staff check-ins and provide performance feedback and improvement guidance.
• Enforce program policies and procedures to ensure the safety and security of clients and staff.
• Monitor client behavior and intervene as needed to de-escalate conflicts or address concerns.
• Respond to emergencies or crises according to established protocols and seek assistance as needed.
• Coordinate program activities and support delivery of high-quality services to participants; the role may also manage a caseload.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan with pre-tax and Roth (after-tax) employee contribution options.
• DailyPay access to earned pay.
• On the Goga well-being platform, featuring self-care tools and resources.
• Access to Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through the Employee Assistance Program.
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED