Program Director, Independence House

Acmh•New York, NY
•Onsite

About The Position

The Program Director is responsible for the overall operation of Independence House, including its residential services program and building operations. The position reports to the Senior Director for Residential Programs and is located in Washington Heights, Manhattan. The Program Director serves as a Qualified Mental Health Staff Person, is on call for emergencies, and performs additional duties as assigned by the supervisor.

Requirements

  • A master's degree in psychology or an analogous field, or a bachelor's degree with significant experience in the field.
  • Significant experience in mental health residential settings.
  • Understanding of evidence-based practices in rehabilitation and recovery.
  • Supervisory experience.

Nice To Haves

  • A master's degree is preferred.

Responsibilities

  • Ensure program services are delivered according to agency policies and procedures and comply with applicable city, state, and federal regulations.
  • Recruit, hire, and supervise program staff; provide initial and ongoing training; and develop and oversee staffing schedules.
  • Manage client admissions and discharges.
  • Coordinate and deliver safety and health programs for clients and staff, and review standardized health screening tools.
  • Promote peer-to-peer services and evidence-based practices, including integrated and coordinated care, wellness self-management, integrated dual diagnosis treatment, and medication review.
  • Review and schedule case and utilization reviews, service and support plans, and plan reviews.
  • Supervise case managers in service and support planning and in collateral contacts with medical and psychiatric care providers.
  • Review charts for compliance with applicable city, state, and federal documentation requirements.
  • Facilitate weekly clinical meetings.
  • Maintain contact with vendors and companies servicing building equipment.
  • Coordinate client committee activities, develop community resources, and liaise with collateral providers.
  • Ensure timely submission of required reports.
  • Monitor rent arrears monthly and develop collection strategies with staff and the supervisor.
  • Inspect all units and oversee the overall upkeep of the building.
  • Review employee timesheets and monitor staff hours and vacation.
  • Serve as a member of the Case Record Review Committee.
  • Recommend measures to evaluate and improve the quality of program services.
  • Be on call for emergencies and perform other duties assigned by the supervisor.
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