Program Director, Independence House
About The Position
The Program Director is responsible for the overall operation of Independence House, including its services program and building operations. The role ensures services comply with agency policies and procedures and with applicable city, state, and federal regulations. The Program Director oversees staff recruitment, hiring, supervision, training, and scheduling; client admissions and discharges; and safety and health programming for clients and staff. The position also supports evidence-based practices, service planning, documentation, clinical coordination, and quality improvement. Building responsibilities include coordinating with vendors, inspecting units, and overseeing upkeep. The role reports to the Senior Director for Residential Programs, is based in Manhattan's Washington Heights neighborhood, and is on-call for emergencies.
Requirements
- Master's degree in psychology or an analogous field, or a bachelor's degree with significant experience in the field.
- Significant experience in mental health residential settings.
- Understanding of evidence-based practices in rehabilitation and recovery.
- Supervisory experience.
Nice To Haves
- Master's degree preferred.
Responsibilities
- Ensure delivery of program services according to agency policies and procedures.
- Ensure compliance with applicable city, state, and federal regulations.
- Recruit, hire, and supervise program staff.
- Ensure initial and continuing staff training and develop and oversee the staffing schedule.
- Manage client admissions and discharges.
- Coordinate and deliver safety and health programs for clients and staff.
- Review and oversee standardized health screening tools.
- Promote peer-to-peer services and evidence-based practices, including integrated and coordinated care, wellness self-management, integrated dual diagnosis treatment, and medication review.
- Review and schedule case and utilization reviews, service/support plans, and plan reviews.
- Supervise case managers in service/support planning and collateral contacts with medical and psychiatric care providers.
- Review charting for compliance with applicable city, state, and federal documentation requirements.
- Facilitate weekly clinical meetings.
- Establish and maintain contact with vendors and companies that service building equipment.
- Coordinate client committee activities, develop community resources, and liaise with collateral providers.
- Ensure timely submission of required reports.
- Monitor rent arrears monthly and develop collection strategies with staff and the supervisor.
- Inspect all units and oversee the overall upkeep of the building.
- Review employee timesheets and monitor hours and vacation.
- Serve as a member of the Case Record Review Committee.
- Serve as a Qualified Mental Health Staff Person.
- Recommend measures to evaluate and improve the quality of program services.
- Be on-call for emergencies.
- Perform other duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
