Program Director: Grant House-7375

CHR Career•Coventry, CT
•Onsite

About The Position

The Program Director leads Grant House, a community-based group home in Coventry, Connecticut, serving six boys ages 13 to 18 who have experienced trauma and loss and have serious emotional and behavioral problems. The home provides 24-hour staffing and a therapeutic component in a community-based, home-like setting, with structure, services, and treatment to support residents’ safety, healing, and growth. The Program Director provides leadership for the team and oversees client services, crisis response, staffing, documentation, program operations, compliance, and quality. The role is full-time, 40 hours per week, with a scheduled Monday–Friday shift from 9:00 a.m. to 5:00 p.m. On-call coverage during and after program hours is assigned.

Requirements

  • Master’s degree in a mental health-related field; a bachelor’s degree may be substituted in some programs.
  • At least 3 years of experience working with the identified population.

Nice To Haves

  • Two years of supervisory experience in a behavioral health setting is preferred.

Responsibilities

  • Provides direction and leadership within the team.
  • Ensures client services focus on presenting problems and clients’ requests for treatment.
  • Directs crisis intervention efforts and intervenes as required.
  • Monitors client meetings and admission, continued-stay, and discharge criteria.
  • Regularly reviews caseloads to ensure appropriate utilization of services.
  • Oversees hiring, training, and performance management of program staff.
  • Facilitates team meetings.
  • Participates in internal and external meetings as needed by the program and agency.
  • Ensures client, program, and agency documentation is completed on time and according to program, agency, funder, and accreditation or licensing standards.
  • Acts as the primary point person for the program and provides backup coverage as needed by the program and agency.
  • Ensures proper maintenance of vehicles, if applicable.
  • Collaborates across teams and divisions to improve quality, workflow, communication, efficiency, and outcomes.
  • Ensures timely completion of reports.
  • Oversees completion of chart audits.
  • Ensures completion of insurance authorizations for services rendered, as necessary.
  • Develops and executes a marketing plan for the program as needed.
  • Provides assigned on-call coverage during and after program hours.
  • Participates in committees focused on improving agency service delivery and quality improvement.
  • Manages program budgets and productivity expectations.
  • Ensures compliance with regulating bodies.
  • Performs additional duties as assigned.

Benefits

  • Health insurance
  • Paid time off, including a birthday benefit
  • Employer contributions to a 403(b) retirement plan
  • Competitive insurance premiums and discounts on pet, home, and auto insurance
  • Tuition reimbursement
  • Professional development programs, including tuition discounts at several local colleges and universities
  • Career development opportunities
  • Free training curriculum, including a Clinical Training Series
  • Clinical supervision and/or mentoring at several programs
  • Annual wellness stipend
  • Free premium Calm app subscription
  • Six free confidential counseling sessions through the Employee Assistance Program
  • Employee appreciation and involvement activities, including contests, lunch-and-learns, appreciation events, and employee-led resource groups
  • Some benefits are available to all staff regardless of hours worked; some are subject to eligibility.
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