Program Director: Grant House-7375
About The Position
The Program Director leads the Grant House team and oversees services, staffing, operations, compliance, and quality for a community-based group home in Enfield, Connecticut. Grant House provides 24-hour staffing and therapeutic support for six boys aged 13 to 18 who have experienced trauma and loss and have serious emotional and behavioral problems. The home offers a structured, more typical community setting where residents can receive the services and treatment they need to be safe, heal, and grow. The Program Director ensures services address clients’ presenting problems and treatment requests, oversees crisis intervention, admission and discharge processes, caseload utilization, staff performance, documentation, reports, audits, insurance authorizations, budgets, productivity, and regulatory compliance. The role collaborates across teams and divisions, participates in meetings and committees, and provides on-call coverage during and after program hours as assigned.
Requirements
- Master’s degree in a mental-health-related field; a bachelor’s degree may substitute for education in some programs.
- At least 3 years of experience working with the identified population.
Nice To Haves
- Two years of supervisory experience in a behavioral health setting.
Responsibilities
- Provide direction and leadership within the team.
- Ensure client services focus on presenting problems and clients’ requests for treatment.
- Direct crisis intervention efforts and intervene as required.
- Monitor client meetings and admission, continued-stay, and discharge criteria.
- Review caseloads regularly to ensure appropriate utilization of services.
- Oversee hiring, training, and performance management of program staff.
- Facilitate team meetings.
- Participate in internal and external meetings as needed by the program and agency.
- Ensure client, program, and agency documentation is completed on time and according to program, agency, funder, accreditation, and licensing standards.
- Serve as the primary point person for the program and provide backup coverage as needed by the program and agency.
- Ensure proper maintenance of vehicles, if applicable.
- Collaborate across teams and divisions to improve quality, workflow, communication, efficiency, and outcomes.
- Ensure timely completion of reports.
- Oversee completion of chart audits.
- Ensure completion of insurance authorizations for services rendered, as necessary.
- Develop and execute a marketing plan for the program as needed.
- Provide on-call coverage during and after program hours as assigned.
- Participate in committees to improve agency service delivery and quality improvement.
- Manage program budgets and productivity expectations.
- Ensure compliance with regulating bodies.
- Perform additional duties as assigned.
Benefits
- Health insurance.
- Paid time off, including a birthday.
- Employer contributions to a 403(b) retirement plan.
- Competitive insurance premiums and discounts on pet, home, and auto insurance.
- Tuition reimbursement.
- Professional development programs and tuition discounts at several local colleges and universities.
- Career development opportunities and free training, including a Clinical Training Series.
- Clinical supervision and/or mentoring at several programs.
- Wellness stipend.
- Free premium Calm app subscription.
- Six free confidential counseling sessions through the Employee Assistance Program.
- Employee appreciation and involvement opportunities, including contests, lunch-and-learns, appreciation events, and employee-led resource groups.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
