Part Time Program Coordinator - Veteran Services

Central Piedmont Community College•Multi-Campus, NC

About The Position

The Program Coordinator of Veterans Services provides direct oversight for the efficient delivery of veterans’ benefits. The role manages veterans’ affairs applications and packets, separation documents, alignment of course loads with eligible benefits, and benefits certification. It provides autonomous oversight of Veterans Affairs outreach, implementation, and management, and serves as an institutional and regulatory liaison with federal, state, and local stakeholders. The position is also a program policy expert and senior Financial Aid and Veteran Affairs project manager. The coordinator oversees Veterans Affairs benefit implementation and regulatory processes, serves as a certifying official, coordinates program assessment, and provides policy and implementation guidance. The role also maintains educational and career information and program records, facilitates faculty training, supports prospective student visits and admissions inquiries, and assists the Assistant Director of Veteran Affairs with specified Colleague modules. The position is based in a typical office environment.

Requirements

  • Bachelor’s degree from an accredited institution in Business, Accounting, or a related field.
  • At least 1 to 2 years of related work experience.
  • Strong organizational, accounting, and analytical skills.
  • Expertise in implementing financial aid and veterans’ affairs policies and programs.
  • Knowledge of applicable federal and state financial aid statutes and regulations governing assistance programs.
  • Strong computer and technology skills, including knowledge of financial aid software applications.
  • Ability to identify challenges and implement solutions.
  • Excellent oral and written communication skills.
  • Knowledge of CPCC enrollment processes and requirements.

Responsibilities

  • Manage implementation, direct oversight, and regulatory processes for Veterans Affairs benefits.
  • Serve as a certifying official for veterans’ benefits.
  • Coordinate Veterans Affairs assessment activities, including setting goals and priorities, clarifying policy, and developing internal control procedures.
  • Serve as the primary Veterans Affairs policy and implementation liaison between the Financial Aid/Veteran Affairs Office and applicable federal, state, and local entities.
  • Serve as an institutional subject-matter expert on Veterans Affairs regulations and administrative responsibilities.
  • Maintain and update a library of educational and career information.
  • Design, schedule, and facilitate faculty training sessions.
  • Help coordinate prospective student visits and answer questions about admission requirements.
  • Maintain records and files, update information, and pull inactive files.
  • Establish strategies for effective delivery of VA program benefits to support institutional retention and recruitment goals.
  • Assist the Assistant Director of Veteran Affairs in Colleague, including communications management and satisfactory academic progress modules.
  • Perform other duties as assigned.
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