Human Services Program Coordinator (part-time)

Community College System of New Hampshire•Berlin, NH

About The Position

The Human Services Program Coordinator provides administrative oversight and coordination of the Human Services program at White Mountains Community College. The position reports directly to the Chair of the Social, Educational, and Behavioral Science Department. Program Coordinators are considered for reappointment each academic year. The role supports faculty recruitment, orientation, assignment, and evaluation; advises Human Services students and supports retention; coordinates curriculum, scheduling, assessment, recruitment, internships, procurement, and program communications. The coordinator also works with the program advisory committee and external stakeholders, contributes budget input, and ensures compliance with applicable system, college, state, and federal rules and regulations. Employment eligibility requires residency within New Hampshire, Maine, Vermont, Massachusetts, Connecticut, or Rhode Island. The college is an equal opportunity employer.

Requirements

  • Bachelor’s degree from a recognized college or university, with a major in social work, human services, psychology, education, or a closely related field, and five years of experience working in human services or a closely related field; or a master’s degree in one of those fields and four years of relevant experience.
  • Possession of a valid driver's license or access to transportation.
  • Knowledge of the human services field as it relates to course instruction, teaching methods and materials, curriculum development, and course or program evaluation.
  • Knowledge of educational standards and procedures.
  • Ability to work with and secure the cooperation of others.
  • Ability to maintain comprehensive records of individual student progress and development.
  • Ability to communicate tactfully and effectively, orally and in writing.
  • Ability to work effectively with diverse student populations and as a member of an academic department or team.
  • Ability to handle matters diplomatically and maintain confidentiality as appropriate.
  • Ability to exercise professional judgment and proper decision-making.
  • Willingness to maintain an appearance appropriate to assigned duties and responsibilities, as determined by the college appointing authority.
  • Residency within New Hampshire, Maine, Vermont, Massachusetts, Connecticut, or Rhode Island is required for employment within CCSNH.

Nice To Haves

  • Considerable knowledge of the principles, methods, techniques, materials, tools, and equipment used for instruction within the program area.

Responsibilities

  • Assist the Department Chair with recruitment, orientation, assignment, and evaluation of adjunct instructors and teaching accountabilities within the Human Services program.
  • Serve as academic advisor to Human Services students and help promote student retention.
  • Assist with development of course schedules and alternative methods of delivery.
  • Develop, implement, and evaluate curricula; maintain program and course documents and revise them as needed in a timely manner.
  • Participate in student recruitment activities, including college open houses and student orientations.
  • Oversee program review, accreditation, and other assessment initiatives as needed, in consultation with the Department Chair.
  • Work with the program advisory committee and relevant external stakeholders, and provide occasional external representation as needed.
  • Oversee facilitation and monitoring of student internships and practicums.
  • Coordinate procurement of materials, equipment, and related items.
  • Provide input to the Department Chair regarding budget preparation.
  • Comply with system, college, state, and federal rules and regulations.
  • Perform other duties as assigned.
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