Human Services Program Specialist

Commonwealth of Pennsylvania • Dauphin County, PA

1d • Hybrid

About The Position

The Human Services Program Specialist supports provider enrollment for the Department of Human Services by reviewing regulations, assisting staff, and ensuring program accuracy and compliance. The role contributes to work that supports providers and strengthens services across Pennsylvania.

The position reviews Medical Assistance Program requirements, researches and prepares written responses to questions and issues raised by providers, legislators, and other stakeholders, and contributes to workgroups developing procedures and initiatives related to new regulations. It also provides staff with updates and instruction on policy and system changes, assists with improvements to the provider enrollment system and related webpage information, and conducts reviews to ensure accuracy and data integrity in enrollment processing.

This is a full-time position with work hours of 8:00 AM to 4:30 PM, Monday through Friday, including a 60-minute lunch. Part-time telework of up to three days per week may be available, subject to eligibility and change. Employees must work from an approved location in Pennsylvania with a securely configured high-speed internet connection; reporting to the headquarters office in Harrisburg is an option.

Requirements

• One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.
• Meet the Pennsylvania residency requirement.
• Be able to perform the essential job functions.
• Pass an enhanced background check required for access to Federal Tax Information, including criminal history checks and citizenship/residency verification.

Responsibilities

• Analyze Medical Assistance Program requirements to support compliance in provider enrollment.
• Research and prepare written replies to questions and issues raised by providers, legislators, and other stakeholders.
• Contribute to workgroups that develop procedures and initiatives related to new regulations.
• Provide staff with updates, instruction, and clarification on policy and system changes.
• Assist with improvements and updates to the provider enrollment system and webpage information.
• Conduct reviews to ensure accuracy and data integrity in enrollment processing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed