Program Coordinator (part-time)
About The Position
At InterExchange, we are on a mission to promote meaningful intercultural connections through experiential international exchange programs. Our Career Training USA program promotes professional development and cross-cultural collaboration by helping a diverse group of participants intern or train with U.S. businesses. If you are enthusiastic about supporting work-based learning and are a flexible and diplomatic team player who is ready to learn all aspects of this unique exchange program, we want you to join us! As our new Program Coordinator, you will be the initial point of contact for prospective interns and trainees and their U.S. host employers, educating them about the program and visa sponsorship process. You will coach participants and hosts throughout the application process and take ownership over application decisions. While participants are in-country, you will offer assistance and direct them and their hosts to resources to ensure they have a successful experience. Finally, you will also collaborate with colleagues on the team and across the organization to ensure our participants are happy and safe and that our program doesn’t just adhere to regulations but also provides life-changing cultural exchange experiences.
Requirements
- Demonstrated experience in administrative and/or customer service roles, either through work or internships
- Strong motivation to proactively identify opportunities and address potential challenges
- Ability to express ideas clearly and concisely in verbal and written form, adapting to different internal/external audiences
- Strong attention to detail, with accuracy and consistency of work, balanced with effective time management
- Proficiency in productivity applications, i.e., Microsoft/Google Suites, with a willingness to learn our proprietary software and internal communications tools
Nice To Haves
- An enthusiastic self-starter who enjoys working with people of diverse nationalities and cultures
- A detail-oriented individual who has proven strategies for time-management and prioritization
- A problem-solver who can approach issues with compassion and cultural sensitivity
- A decision-maker who is comfortable guiding others through ambiguous or evolving situations
Responsibilities
- Provide excellent customer service to prospective applicants and host organizations who inquire about the program and use your expertise to provide timely and helpful information
- Advise and assist applicants and hosts throughout the visa sponsorship application process, while encouraging best practices to ensure success and satisfaction
- Review applications and screen and interview participants and hosts to assess their eligibility for the Career Training USA program, per Department of State regulations
- Guide participants and hosts throughout the in-country program, answering questions and highlighting resources for having an exceptional experience in the U.S.
Benefits
- Affordable, quality medical, dental, and vision insurance
- 401k retirement plan with safe harbor employer contribution
- Generous paid time off and health time off package
- Employer-sponsored life insurance
- Flex-time options
- Professional Development & Educational Assistance Program
- Pre-tax FSA for medical and/or dependent care expenses
- Pre-tax commuter benefits
- Supplemental insurance plans
- Pet Insurance Discount
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
