Program Coordinator, Student Insight & Leadership Development

Columbus State Community College•Columbus, OH

About The Position

The Program Coordinator, Student Insight & Leadership Development provides processing, logistics, and administrative support for the College's student clubs and organizations, student voice, and student leadership functions. The position works within the systems, records, schedules, and procedures established and maintained by the Coordinator, Student Insight & Leadership Development. The coordinator processes student organization renewal and registration submissions; conducts first-pass completeness reviews against published criteria; and prepares assembled files for verification by the Coordinator. The role coordinates logistics for organization events, involvement programming, and required training sessions; captures participation and attendance records; performs data entry and record maintenance in Cougar Connect and related co-curricular systems; and supports preparation and production of student insight and continuous improvement reporting. The position also provides routine support to student officers and organization advisors, helps organize student feedback activities and their documentation, and handles feedback in accordance with established practices for protecting confidential and sensitive information. It fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Requirements

Bachelor's degree in communications, social sciences, business administration, project management, or a closely related field.
Two years of experience in program or event coordination and logistics, records processing, data entry and administration, student engagement, or related work in an educational or comparable setting.
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
An appropriate combination of education, training, coursework, and experience may qualify a candidate.

Nice To Haves

Master's degree in a related field.
Experience producing digital and print materials.

Responsibilities

Receive and process student organization renewal, registration, and update submissions, enter submitted information into systems of record, review submissions for completeness against published criteria, identify missing items, and prepare files for the Coordinator's verification and status determination.
Track outstanding submission items and send follow-up reminders to student officers and organization advisors using approved templates and timelines; update officer and advisor contact information when changes are submitted.
File and organize student organization documentation, including constitutions, officer and advisor agreements, training confirmations, event submissions, travel forms, and financial documentation; assemble documentation packets for reconciliation.
Respond to routine inquiries using published handbook materials, procedures, and approved language; refer eligibility, standing, policy interpretation, exception, and denial questions to the Coordinator.
Prepare routine status lists and standard reports from existing templates at the request of the Coordinator or Director.
Coordinate logistics for student organization events, involvement and recruitment programming, leadership gatherings, and required training sessions, including space requests, setup and teardown, materials, signage, supplies, catering and vendor paperwork, and equipment.
Build and maintain event registration and sign-up mechanisms; distribute confirmations and reminders; staff check-in; capture attendance and participation data; and enter it into the appropriate records within established timelines.
Assemble and distribute session materials and rosters for required compliance and anti-hazing training; prepare post-event summaries of registration, attendance, and participation counts for review.
Coordinate event logistics within approved budgets, dates, and parameters, and refer changes to committed dates, costs beyond approved amounts, and new vendor commitments to the Coordinator or Director.
Enter and maintain data in Cougar Connect and related co-curricular systems, including organization pages, membership records, officer rosters, event submissions, and participation entries; review records for accuracy and completeness and correct routine errors.
Provide first-level Cougar Connect support on navigation, submissions, and common platform tasks; escalate configuration issues, access and permission requests, and unresolved errors to the Coordinator.
Generate standard and previously built reports on request and maintain a log of recurring user issues and questions to inform platform guidance and user documentation.
Schedule listening sessions, focus groups, and reflection conversations; arrange space and materials; manage invitations and confirmations; and capture attendance.
Transcribe and enter qualitative feedback into the established repository, apply the Coordinator's coding scheme, and submit coded material for review.
Compile data tables, assemble figures and exhibits, format and proofread drafts, maintain file organization and version control, and assemble source materials and supporting documentation for briefs, reports, and closure communications authored by the Coordinator and Director.
Handle student feedback in accordance with established practices for protecting confidential and sensitive information.
Foster and maintain a safe environment of respect and inclusion for faculty, staff, students, and members of the community.