Program Coordinator, Student Insight & Leadership Development

Columbus State Community College•Columbus, OH

About The Position

The Program Coordinator, Student Insight & Leadership Development provides processing, logistics, and administrative support for the College's student clubs and organizations, student voice, and student leadership functions. The position works within systems, records, schedules, and procedures established and maintained by the Coordinator, Student Insight & Leadership Development. It processes organization submissions, coordinates events and training logistics, maintains records in Cougar Connect and related systems, and supports preparation and production of student insight and continuous improvement reporting. The role conducts first-pass completeness reviews of student organization submissions and prepares assembled files for verification by the Coordinator. It supports routine inquiries using published materials and approved language, while referring policy, eligibility, standing, exception, and denial matters to the Coordinator. It also provides first-level support for common platform tasks and handles student feedback according to established practices for protecting confidential and sensitive information. The position fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. A bachelor's degree in a related field and two years of relevant experience are required. A master's degree in a related field and experience producing digital and print materials are preferred. The position is full-time, with 40 scheduled hours, and offers a salaried compensation of $53,581.50.

Requirements

Bachelor's degree in communications, social sciences, business administration, project management, or a closely related field.
Two years of experience in program or event coordination and logistics, records processing, data entry and administration, student engagement, or related work in an educational or comparable setting.
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
An appropriate combination of education, training, coursework, and experience may qualify a candidate.

Nice To Haves

Master's degree in a related field.
Experience producing digital and print materials.

Responsibilities

Receive and process student organization renewal, registration, and update submissions, and enter information into systems of record.
Review submissions for completeness against published criteria and checklists; identify missing items and prepare files for Coordinator verification and status determination.
Track outstanding items and send follow-up reminders to student officers and organization advisors using approved templates and timelines.
Update officer and advisor contact information and organize student organization documentation in the maintained record structure.
Assemble documentation packets in support of reconciliation.
Respond to routine inquiries using published handbook materials, procedures, and approved language; refer policy, eligibility, standing, exception, and denial questions to the Coordinator.
Prepare routine status lists and standard reports from existing templates as requested.
Coordinate logistics for student organization events, involvement and recruitment programming, leadership gatherings, and required training sessions, including space, setup, materials, signage, supplies, catering, vendor paperwork, and equipment.
Build and maintain event registration and sign-up mechanisms, distribute confirmations and reminders, and staff check-in.
Capture event and session attendance and participation data and enter it into the appropriate records within established timelines.
Assemble and distribute materials and rosters for compliance and anti-hazing training in support of the Coordinator.
Prepare post-event summaries of registration, attendance, and participation for review.
Coordinate event logistics within approved budgets, dates, and parameters; refer changes to committed dates, costs beyond approved amounts, and new vendor commitments to the Coordinator or Director.
Maintain Cougar Connect and related co-curricular records, including organization pages, membership records, officer rosters, event submissions, and participation entries.
Review system records for accuracy and completeness and correct routine data errors.
Provide first-level platform support to student leaders and organization advisors; escalate configuration, access, permission, and unresolved error issues to the Coordinator.
Generate standard and previously built reports on request and log recurring user issues and questions.
Support student insight and continuous improvement activities by scheduling listening sessions, focus groups, and reflection conversations; arranging space and materials; managing invitations and confirmations; and capturing attendance.
Transcribe and enter qualitative feedback into the established repository, apply the Coordinator's coding scheme, and submit coded material for review.
Compile data tables, assemble figures and exhibits, format and proofread drafts, and maintain file organization and version control for insight materials, tools, and templates.
Assemble source material and supporting documentation for briefs, reports, and closure communications authored by the Coordinator and Director.
Handle student feedback in accordance with established practices for protecting confidential and sensitive information.
Foster and maintain a safe environment of respect and inclusion for faculty, staff, students, and members of the community.