68900497 - OPS PROGRAM CONSULTANT

State of Florida • Delray Beach, FL

7d • $20 - $25 • Onsite

About The Position

The Program Consultant acts as the Administrative Professional for the South Region, providing administrative, research, and coordination support to the Florida Rural Health Transformation Program Office. Based at the Agency for Health Care Administration’s Delray Beach Field Office, the position reports directly to the Deputy Director and supports program activities across the Southeast and Southwest regions.

The role conducts research on assignments from program and executive leadership, including research into other states’ rural health initiatives and evidence-based practices relevant to Rural Health Transformation Program (RHTP) initiatives. It prepares research briefs, state comparison memos, literature summaries, presentations, talking points, and other leadership materials. The position also supports meetings and site visits, manages documents and tracking in Agency SharePoint, coordinates calendars, travel, expenses, and logistics, and follows up on assignments and deadlines to keep program operations organized.

The position is an Other Personal Services (OPS) role that is 100% grant-funded under the Rural Health Transformation Program, with funding from the Centers for Medicare & Medicaid Services. Funding is currently approved for 2026–2031; continuation is contingent on renewal or extension of the grant. Reliable daily attendance and punctuality are essential. The employee is expected to report to work daily and on time, and leave must be requested in advance except in emergencies beyond the employee’s control.

Requirements

• Two years of professional administrative, research, or health-related experience.
• An associate degree in public health, health administration, or a closely related field may substitute for the required experience on a year-for-year basis.
• Strong research skills, including locating, evaluating, and synthesizing information from academic, government, and industry sources.
• Critical-thinking skills, including analyzing information, identifying gaps, and drawing sound conclusions.
• Excellent written and verbal communication skills, including the ability to write clear, concise briefs and presentations for executive audiences.
• Strong organizational skills and the ability to manage multiple priorities and time-sensitive tasks.
• Strong attention to detail and accuracy in documentation, tracking, and recordkeeping.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to work collaboratively with program leadership, administrative teams, and external partners.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Ability to work independently, adapt to changing needs, and exercise good judgment.
• Customer-service mindset and professional demeanor when interacting with internal and external stakeholders.
• Ability to travel with or without accommodations.
• Ability to lift with or without accommodations.
• Successful completion and approval of required State and National criminal history background screening before beginning employment.
• Daily, punctual attendance is essential; leave must be requested in advance except in emergency circumstances.

Nice To Haves

• Bachelor’s degree or higher from an accredited college or university in public health, health administration, public administration, or a closely related field.
• Experience conducting literature reviews, policy research, or evidence synthesis.
• Knowledge of rural health issues, health care delivery systems, or public health programs.
• Experience working in state government, health care administration, or a public health environment.
• Experience supporting senior leaders or executives in a fast-paced office.

Responsibilities

• Conduct research for the Deputy Director, Director, and Agency executive leadership on how other states design, fund, and implement rural health programs, policies, and initiatives.
• Identify and summarize evidence-based and promising practices that support RHTP initiatives from a rural health perspective.
• Research program-team knowledge gaps and present findings with clear, actionable takeaways for leadership decision-making.
• Prepare research products such as research briefs, state comparison memos, literature summaries, and annotated source lists.
• Evaluate sources for credibility and relevance, prioritizing peer-reviewed literature, federal agency sources such as CMS and HRSA, and recognized rural health authorities.
• Synthesize information from multiple sources, noting evidence strength, limitations, and conflicting findings.
• Draft briefs, presentations, talking points, and speaking scripts for program and Agency executive leadership.
• Prepare meeting agendas, briefing packets, and supporting materials.
• Format, proofread, and finalize documents for accuracy, consistency, and alignment with Agency and RHTP branding standards.
• Take meeting notes, document decisions and action items, and distribute meeting summaries.
• Manage the Deputy Director’s calendar, schedule meetings and appointments, and communicate upcoming deadlines and needs.
• Coordinate Southeast and Southwest regional site visits, including scheduling, itineraries, agendas, participant communications, pre-visit materials, and follow-up.
• Coordinate logistics for regional meetings, workgroups, community meetings, and stakeholder sessions, including room reservations, meeting preparation, technology setup, and participant communications.
• Support the Southeast and Southwest Regional Leads with meeting logistics and coordination as needed.
• Organize and file RHTP documents in Agency SharePoint according to established file structures, naming conventions, and records retention requirements.
• Maintain document tracking logs for materials in development, review, and approval, ensuring version control and timely processing.
• Process program documents through Agency review and routing workflows.
• Maintain stakeholder and contact lists for the Southeast and Southwest regions.
• Assist with updates to program documents, forms, templates, and communication tools.
• Coordinate travel arrangements, itineraries, and expense reimbursements in accordance with State of Florida travel policies.
• Prepare, submit, and track expense documentation for timely and accurate processing.
• Monitor and order office supplies and equipment for program operations at the Delray Beach Field Office.
• Track program tasks, leadership assignments, and deadlines, and follow up with team members to ensure completion.
• Collaborate with AHCA administrative staff, including the RHTP Administrative Professional at Headquarters, to maintain consistent processes.
• Coordinate with Delray Beach Field Office staff regarding space, equipment, and resource needs for RHTP activities.
• Maintain confidentiality of sensitive information, including procurement-sensitive materials.
• Provide general administrative support to team members as needed.
• Maintain a good attendance record, report to work daily and on time, and request leave in advance except in emergency circumstances.

Benefits

• No state income tax for Florida residents.
• State Group Insurance coverage options, subject to eligibility requirements, including health, life, dental, vision, and other supplemental insurance options.
• Savings and Spending Accounts.
• 401(a) FICA Alternative Plan administered through VALIC, described as a tax-deferred retirement savings plan.
• Participation in the Florida Deferred Compensation Plan (457b).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree