Program Consultant -Social Services-EC

State of Louisiana • Baton Rouge, LA

4d • Onsite

About The Position

The Program Consultant serves as an executive assistant supporting the Health and Safety Executive Director in overseeing a 70-person Health and Safety division within the Office of Early Childhood. The position directs daily operations, manages cross-departmental workflows, and ensures compliance with state regulations and federal Child Care and Development Fund mandates. It serves as a central communication bridge across the division, leads staff onboarding, conducts technical training, and supports continuous professional development. The role also coordinates systems governance, manages risk through fraud audits, and chairs policy committees to support organizational integrity and efficiency.

The position is based in the Baton Rouge office, and the person hired is expected to report there regularly. Workdays are Monday through Friday; work hours will be determined. Appointment may be probational or promotional. Salary is determined based on qualifications and experience.

Applicants must meet one of the stated experience and education pathways: six years of relevant experience; six years of full-time experience in any field plus three years of relevant experience; a bachelor's degree plus three years of relevant experience; or an advanced degree in a listed field or a Juris Doctorate plus two years of relevant experience. College credit may substitute for some of the six years of full-time experience in any field, up to four years.

Requirements

• Six years of experience in administrative services, public health, social services, or health services; or six years of full-time experience in any field plus three years in one of those relevant areas; or a bachelor's degree plus three years of relevant experience; or an advanced degree in a listed field or Juris Doctorate plus two years of relevant experience.
• Relevant experience includes administrative services, public health, social services, or health services.
• College substitution: every 30 semester hours from an accredited college or university counts as one year toward the six years of full-time experience in any field, up to 120 semester hours or four years.
• Applicants should have a proven background as a team lead or supervisor and demonstrated ability to manage cross-functional workflows, direct staff, and coordinate operations for a large section or division.
• Education and prior experience, including dates, must be provided in the online application; resumes are not accepted in lieu of completed application sections.

Responsibilities

• Act as the primary human resources and administrative lead between section lead workers, supervisors, and the Health and Safety Executive Director to support internal communication and team alignment across the 70-person division.
• Provide functional supervision to professional and clerical personnel.
• Direct daily workflows, delegate assignments, and support cohesive section operations.
• Manage high-volume internal communication channels, including Ask LDE inquiries and case status referrals, to streamline information flow between line staff and leadership.
• Manage cross-departmental workflows and support compliance with state regulations and federal Child Care and Development Fund mandates.
• Lead staff onboarding and conduct technical training programs.
• Drive continuous professional development across all sections.
• Coordinate systems governance, manage risk through fraud audits, and chair policy committees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager