Social Services Analyst 3-EC
About The Position
This Social Services Analyst position is located within the Office of Teaching and Learning, Division of Early Childhood Care and Education—Child Care Criminal Background Check, in Baton Rouge, Louisiana. The position is primarily responsible for initial and ongoing eligibility determinations for child care purposes and communication with child care providers and applicants. Applications are submitted to the Louisiana Department of Education through the CCCBC online system, where each application becomes a case for the analyst to process and manage. The role performs certification and eligibility duties, assists with in-state and out-of-state application processes, and works with Program Specialists to develop procedures that improve workflow quality and efficiency and case-development techniques for applications and appeals. The analyst also serves as a liaison with other state entities to obtain records or other CCCBC-related information needed to evaluate applications. The position is expected to regularly report to the Baton Rouge office. Workdays are Monday through Friday, and work hours will be determined. The appointment may be probational or promotional. Current permanent classified state employees selected for the role may be required to accept a probationary appointment. The position does not participate in a Career Progression Group. Salary will be determined based on qualifications and experience.
Requirements
- Five years of experience in social services; or six years of full-time experience in any field plus two years of experience in social services; or a bachelor's degree plus two years of experience in social services; or an advanced degree in a social sciences field plus one year of experience in social services.
- Every 30 semester hours earned from an accredited college or university may substitute for one year of the six years of full-time experience in any field, up to a maximum substitution of 120 semester hours or four years.
- Ability to think critically by analyzing information objectively, identifying connections across sources, and forming logical, well-supported conclusions.
- Ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
- Ability to demonstrate accountability and take ownership of actions, behavior, performance, decisions, and outcomes.
- Ability to accept direction and follow guidance or instructions.
- Ability to act with ethics and integrity, making choices that reflect ethical standards, honesty, and integrity.
Nice To Haves
- Experience with state or federal early childhood programs and/or involvement with the criminal justice system.
- Strong project management skills, including the ability to organize, plan, and oversee large, complex initiatives.
Responsibilities
- Perform certification and eligibility duties related to the program.
- Assist with in-state and out-of-state application processes.
- Work with Program Specialists to develop procedures that improve the quality and efficiency of workflow and case-development techniques for CCCBC applications and appeals.
- Serve as a liaison with other state entities, as needed, to obtain records or other CCCBC-related information for evaluating applications.
- Process and manage CCCBC cases and communicate with child care providers and applicants.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
