Program Associate

AFL-CIO Tech Institute•Washington, DC

54d•Hybrid

About The Position

The AFL-CIO Working for America Institute (WAI) is a non-profit, 501(c) (3) national workforce development organization for the labor movement. WAI assists unions, employers, labor-management partnerships, the workforce system, and community organizations by providing technical assistance, education, leadership development and policy analysis. WAI implements employment, apprenticeship, and training-related services that help to create, expand, and retain high quality jobs. WAI is seeking to hire a Program Associate to support the Program Manager across all elements of programmatic operations to implement WAI’s apprenticeship program. The PA may provide support for other programs as needed.

Requirements

Excellent computer skills with proficiency in all Microsoft Office and Google Suite applications, as well as database, project management, and spreadsheet software.
Proven capability to manage project workflows and collaborate asynchronously using performance management software such as Asana.
Strong ability to adapt and integrate new technology trends to automate and streamline work.
Demonstrated ability to interpret and apply organizational policies and procedures accurately.
Excellent written and oral communication skills.
Professional, courteous, and tactful manner in the office and on the telephone.
Solid understanding of the internal structure of the AFL-CIO, as well as familiarity with our affiliated unions.
Excellent organizational skills with demonstrated attention to detail.
Effective time management skills, including prioritizing and managing multiple tasks.
Strong ability to work well under pressure and meet tight project deadlines.
Highly motivated self-starter, with the initiative to work independently.
Demonstrated ability to work well within a diverse, collaborative team environment.

Responsibilities

Work with the Program Manager and WAI partners to support the implementation of WAI’s registered apprenticeship program, with occasional support for other programs.
Support the development of work plans to ensure programmatic milestones and deliverables are met.
Utilize the internet as a basic research tool for information gathering.
Organize and facilitate internal team meetings and monitoring of project milestones and track overall progress.
Process incoming applications for financial support from partner organizations, including ensuring they meet all program rules.
Collect from and share information with programmatic partners.
Create template forms for use.
Support program communications strategies and contribute to external communications, outreach materials and website content.
Track program reporting requirements and regularly notify appropriate staff.
Compile documents such as reports based on inputs from staff.
Assist in data entry for program databases, including assistance in ensuring data meets requirements.
Oversee organization and maintenance of programmatic files.
Track grant requirements and, with support from policy staff, relevant federal guidance updates.
Track project budgets and workflows.
Review and support processing of invoices.
Prepare routine reports and process expense statements, reimbursements, and travel authorizations.
Book travel arrangements and arrange on-the-ground logistics.
Schedule meetings and update the calendar for programmatic meetings and the Deputy Director, Program Manager, and other staff as needed.
Coordinate and plan meeting logistics, including distributing materials and taking notes.
Prepare notes and summaries with action items from meeting discussions.
Organize and save meeting notes in multiple platforms.
Create spreadsheets and assist in the development and preparation of presentation material, such as PowerPoints and graphs.