Program Assistant

Cornerstone Family Healthcare•Newburgh, NY

2d•Onsite

About The Position

Cornerstone Family Healthcare is hiring a full-time Program Assistant in Newburgh, New York. The role maintains administrative and office operations for locations in Dutchess, Ulster, and Orange Counties and provides programmatic support to the offices and Community Programs department. The position reports to designated supervisors for assigned tasks and projects and coordinates facilities matters with the Director of Facilities. The Program Assistant supports reception and office operations, performs administrative work that may be confidential, and assists with program data entry and filing. The role also manages food pantry activities across the three counties, including ordering, organizing, and distributing food and maintaining related records. Duties include participating in meetings and safety activities, maintaining confidentiality, and providing service with a strong customer-service focus. Cornerstone Family Healthcare is a nonprofit Federally Qualified Health Center whose mission is to provide high-quality, comprehensive primary and preventive health care with caring, dignity, and respect, regardless of ability to pay. Its work emphasizes serving underserved communities and people without access to health care.

Requirements

High school diploma plus one year of college, or a high school diploma plus two years of experience.
Well-organized, with outstanding oral and written communication skills.
Ability to manage time and multiple tasks efficiently.
Familiarity with nonprofit and/or human service agency operations.
Sensitivity to HIV/AIDS issues.
Ability to work independently.
Computer literacy and understanding of Microsoft Word and Excel.

Nice To Haves

Experience with electronic data entry.
Bilingual English/Spanish.

Responsibilities

Answer the telephone promptly using the standard greeting, respond to callers and visitors accurately, and refer them to staff in a timely manner.
Provide general support for the office phone system.
Welcome staff and visitors professionally and maintain a friendly, attentive front-desk environment.
Coordinate with and report to designated supervisors regarding tasks and projects.
Keep the reception area neat, organized, and supplied with agency informational materials.
Perform high-level administrative tasks, including confidential reports, data entry, and professional correspondence.
Maintain, monitor, and order supplies, water, and keys for the Dutchess, Ulster, and Orange County offices.
Assist with timely and accurate program data entry and filing as required by supervisors and grant-funded program requirements.
Notify and coordinate with designated supervisors about office operations issues or problems.
Notify and coordinate with the Director of Facilities about office facilities issues or problems.
Process outgoing mail and distribute incoming mail and deliveries to appropriate staff.
Open and close offices as needed.
Perform general administrative tasks, enforce office cleanliness, and keep shared spaces tidy.
Participate in departmental meetings and quarterly Safety Committee meetings; complete weekly safety checklists and quarterly fire drills; schedule and facilitate quarterly office meetings.
Manage food pantries in Ulster, Dutchess, and Orange Counties by placing and organizing monthly orders, monitoring distribution logs, packing premade bags, and checking expiration dates.
Collect forms and enter data for the CSP Food Pantry in AIRS.
Attend and participate in monthly All Staff meetings and other required meetings.
Become familiar with Cornerstone policies, procedures, and the Employee Handbook.
Maintain confidentiality, including patient, financial, and employee-relations information.
Perform other related duties as assigned.