Program Assistant

Albany Community Action Partnership • Albany, NY

2d • Onsite

About The Position

The Program Assistant supports daily office operations at an Early Childhood Education site. The role coordinates administrative activities to help ensure accurate, useful communication and information; provides general office support; completes routine center-related tasks; and manages correspondence, files, records, and other clerical and administrative details for staff, management, and outside agencies. The position also provides classroom coverage in Head Start Preschool and Early Head Start classrooms.

This is a full-time, in-person position, Monday through Friday, 9:00 a.m. to 5:00 p.m. The starting pay rate is $18.96 per hour. Employment duration depends on program needs and may be subject to change.

Requirements

• High school diploma or GED.
• Strong interpersonal, communication, organization, and problem-solving skills.
• Solid PC skills, including database entry, word processing, and spreadsheet skills.

Nice To Haves

• Customer service experience.
• Experience working with young children.
• Bilingual or multilingual abilities.

Responsibilities

• Greet and direct customers at Early Childhood Education sites, visitors, and incoming telephone calls; answer general questions about agency programs and services and direct customers to appropriate resource personnel.
• Perform clerical and general office duties, including copying, sending and distributing faxes, handling incoming and outgoing mail, data entry, meeting preparation, and maintaining the copy machine and supplies.
• Perform assigned center tasks, such as inventorying classroom supplies and supporting meal delivery.
• Provide classroom coverage and support personnel.
• Manage correspondence, reports, forms, and other requested documents; assemble data and format materials for processing; and maintain administrative inventory supply levels.
• Respond to or coordinate responses to internal and external requests for information and required reports within areas of responsibility.
• Assist with customer outreach and enrollment for agency programs and support program team activities.
• Represent agency interests at meetings and activities with external stakeholders.

Benefits

• Sick, personal, and vacation leave.
• 12 paid holidays.
• 403(b) with employer contribution.
• Health, dental, and vision insurance.
• Employer-paid life and AD&D insurance.
• Short-term and long-term insurance.
• Tuition assistance.
• Employee Assistance Program (EAP).
• Opportunity for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED