Program Assistant

Brightli • St. Louis, MO

3d • Onsite

About The Position

Join our compassionate and collaborative team as a Program Assistant, where you will play a vital role in supporting the daily operations of an interdisciplinary behavioral health team. This position offers the opportunity to contribute to client care by ensuring efficient coordination of non‑clinical operations, managing administrative processes, and serving as a central point of communication for clients, staff, and community partners. If you are organized, detail‑oriented, and passionate about supporting individuals in recovery, this role allows you to make a meaningful impact in a fast‑paced, mission‑driven environment. In this role, you will assist with scheduling, intake coordination, communication support, and administrative oversight while collaborating closely with the ACT TAY multidisciplinary team to ensure services are delivered effectively and efficiently.

Requirements

• Must have a valid driver’s license with an acceptable driving record and current auto insurance
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines in a fast‑paced environment
• Strong communication and interpersonal skills
• Ability to work effectively with diverse populations
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
• Ability to maintain confidentiality and handle sensitive information appropriately

Nice To Haves

• Education and/or experience in human services, office management, or a related field preferred

Responsibilities

• Prepare and maintain daily, weekly, and monthly schedules for clients and team activities
• Participate in daily team staffing meetings and support coordination of services
• Manage intake processes, including completing admission documentation accurately and timely
• Maintain client charts in accordance with regulatory and organizational standards
• Record admissions and discharges and assist with preparation of statistical reports
• Collect and track data for reporting and program monitoring purposes
• Serve as a primary point of contact for clients, families, and community agencies
• Provide reception support including greeting visitors and managing incoming calls
• Triages calls and assists in de‑escalating situations until clinical staff are available
• Facilitate communication between team members, clients, and external partners
• Provide administrative support to ensure smooth program operations
• Maintain and monitor phone systems, office equipment, and supplies
• Coordinate vehicle usage, track mileage, and arrange maintenance as needed
• Support compliance with agency policies and assist with updates when necessary
• Ensure accurate and thorough completion of screening and admission paperwork
• Perform other duties as assigned by leadership

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work-related travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed