Program Assistant
About The Position
The Program Assistant will greet and assist visitors, caregivers, providers, and community members in a professional and courteous manner. This role involves providing participants with assistance in Activities of Daily Living, documenting accordingly, and supporting clinical staff in implementing participant care plans. The Program Assistant will also assist program nurses in collecting medical information, such as vital signs, and carrying out treatments or therapies. Additionally, the role includes leading or assisting in therapeutic activities, engaging participants therapeutically, observing and reporting changes in participant health or mental status, and providing initial de-escalation and behavior management interventions. The Program Assistant is responsible for maintaining neat activity areas, dining areas, and restrooms, actively participating in staff meetings and mandatory employee trainings, and setting up activity areas and supplies in advance. This position also involves assisting with mealtime preparation, serving, and clean-up, documenting participant attendance, and assisting participants on and off vans and in and out of the program. The Program Assistant must agree to work as assigned and perform other program-related duties as deemed necessary by the supervisor.
Requirements
- A high school diploma or equivalent
- One or more years of experience working with adults in a healthcare or social service setting
- Sensitivity to the needs of disabled adults from a variety of socioeconomic backgrounds
- Awareness of and ability to execute basic transfer techniques
- Ability to lift moderate weight without injury
Responsibilities
- Greet and assist visitors, caregivers, providers and community members in a professional and courteous manner
- Provide participants with assistance in the Activities of Daily Living, and document accordingly.
- Assist clinical staff in implementing participant care plans, and verbally reporting care plan concerns/updates.
- Assist program nurses in collecting medical information, i.e., vital signs and carrying out treatments or therapies.
- Lead or assist in therapeutic activities as planned both in the program and out in the community.
- Engage participants therapeutically to encourage quality care delivery
- Observe and report any change in participant's health or mental status to program manager and/or clinical staff
- Provide initial de-escalation and behavior management interventions to maintain safety and well-being
- Provide initial incident reporting information as needed to ensure accurate incident/accident data
- Keep all activity areas, dining areas and rest rooms neat and picked up.
- Actively participate in all staff meetings in their entirety. This includes: Giving input, writing down suggestions and following through on goals and objectives as established by the team.
- Actively participate in all mandatory employee trainings
- Set up activity areas and needed supplies in advance for all scheduled activities.
- Help with preparation, serving and clean-up of mealtime, as assigned and as needed.
- Document participant attendance (arrivals and departures)
- Assist participants on and off vans and in and out of the program as assigned.
- Perform other program related duties as deemed necessary by supervisor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
