Program Assistant - Job Coach

ServiceSource, Inc. • Clearfield, UT

9d • Onsite

About The Position

Under the general supervision of the Director of Rehab, the Program Assistant – Job Coach oversees, supports, and trains participants with disabilities to help them succeed in their employment environments. The position is located in the Bountiful/North Salt Lake area and involves working in a variety of community settings and employer worksites.

The Job Coach helps participants perform assigned work successfully and independently, provides behavioral supports and training, and supports development of employment, transportation, social, and personal skills. The role also maintains participant and billing documentation, collaborates with employers and community partners, and contributes to participant assessments and IPP/IEP planning and progress reviews.

Requirements

• High school diploma or GED.
• Valid driver’s license and/or reliable transportation for work-related travel; eligible drivers must have a good motor vehicle record.
• Pass and maintain Department of Human Services background clearance.
• Ability to interact positively with individuals with disabilities.
• Excellent oral and verbal communication skills.
• Detail-oriented with exceptional organizational skills.
• Proficiency in Microsoft Office and OneDrive.
• Ability to become familiar with corporate-specific programs and software.

Nice To Haves

• Previous experience supporting adults with disabilities.
• Flexibility to work outside normal business hours, including evenings and weekends is highly preferred.

Responsibilities

• Oversee participants’ work performance, identify and modify work activities as needed, and ensure quality control of assigned jobs.
• Help participants acquire the skills, behavioral supports, and training needed to perform job tasks independently and successfully.
• Assist participants in locating and securing transportation to and from work and developing social, personal hygiene, motor, and other personal skills.
• Prepare accurate and timely monthly billing reports, participant reports, case notes, productivity information, and other supporting documentation.
• Develop positive relationships with businesses, community agencies, other departments, and outside vendors.
• Discuss participant backgrounds with employers and make recommendations regarding participants.
• Stay informed and communicate regularly with the program manager and customers or employers to ensure participants perform quality work.
• Meet with the program mentor to review participant progress and potential barriers.
• Encourage and facilitate participant integration with co-workers to build professional and appropriate relationships.
• Record participant performance and problems, document IPP/IEP-related data, and help ensure IPP/EPP objectives are accomplished.
• Serve on participants’ IPP/IEP teams, evaluate participants using assessment forms, and gather baseline data for IPP/IEP development.
• Perform other responsibilities as assigned.

Benefits

• Medical, dental, and vision plans for employees and their families.
• Company-paid disability, life, and accidental death and dismemberment insurance.
• 403(b) retirement plan with dollar-for-dollar company matching up to 3% of the employee’s contribution.
• Flexible Spending and Health Savings accounts.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• Paid time off that increases based on tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED