Program Assistant - Job Coach

ServiceSource • Clearfield, UT

8d • Onsite

About The Position

The Program Assistant – Job Coach works under the general supervision of the Director of Rehab to oversee, support, and train participants with disabilities so they can succeed in their employment environments. The position works in the Bountiful/North Salt Lake area and includes supporting participants at community locations and employer worksites. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The role includes helping participants build the skills to complete job tasks independently, maintaining quality and productivity, and supporting personal and social skills related to employment. The job coach documents participant progress, completes reports and billing records, works with employers and community partners, and contributes to participant assessment and IPP/IEP planning. The position may involve visits to varied community settings with differing noise levels and weather or temperature conditions.

Requirements

• High school diploma or GED.
• Valid driver’s license and/or access to reliable transportation for work-related travel.
• Eligible drivers must have a good motor vehicle record (MVR).
• Pass and maintain Department of Human Services background clearance.
• Ability to interact positively with individuals with disabilities.
• Excellent oral and verbal communication skills.
• Detail-oriented, with exceptional organizational skills.
• Proficiency in Microsoft Office and OneDrive.
• Ability to become familiar with corporate-specific programs and software.

Nice To Haves

• Previous experience supporting adults with disabilities.
• Flexibility to work outside normal business hours, including evenings and weekends.

Responsibilities

• Oversee participants’ work efficiency and quality, identifying and modifying work activities as needed.
• Help participants acquire the skills needed to perform job tasks independently and successfully, including through behavioral supports and training.
• Assist participants with transportation to and from work and with social relations, personal hygiene, motor skills, and other social and personal skills.
• Prepare detailed, accurate, and timely monthly billing reports, participant reports, case notes, and other supporting documentation, including productivity information.
• Develop positive relationships with businesses, community agencies, other departments, and outside vendors.
• Discuss participants’ backgrounds and make recommendations to employers.
• Stay informed and communicate frequently with the program manager and customers or employers to ensure participants are performing quality work.
• Meet with the program mentor to review participant progress and potential barriers.
• Encourage and facilitate participants’ integration with coworkers and development of professional, appropriate relationships.
• Record participant performance and problems.
• Record IPP/IEP-related data and ensure IPP/IEP objectives are accomplished.
• Serve as a member of the participant’s IPP/IEP team.
• Evaluate participants using assessment forms and gather baseline data for IPP/IEP development.
• Perform other responsibilities as assigned.

Benefits

• Medical, dental, and vision plans for eligible employees and their families.
• Company-paid disability, life, and accidental death and dismemberment insurance.
• 403(b) retirement plan with dollar-for-dollar company matching up to 3% of the employee’s contribution.
• Flexible Spending and Health Savings accounts.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• Paid time off that increases with tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED