Program Administrator; Clerkship Support (UME)

Beth Israel Lahey Health•Burlington, VT

4d•$33 - $41

About The Position

Under the guidance of the Executive Director, UMass Chan Lahey Regional Medical Campus, the Clerkship Administrator works with UMass Chan Worcester’s Student Affairs Office, clerkship directors, and program coordinators at Lahey Hospital and its affiliate sites. The role ensures UMass Chan Lahey students are enrolled in clerkship rotations, onboarded, oriented, and evaluated. It also provides organizational and administrative support to the Regional Medical Campus and contributes to improving clerkship structures and educational initiatives. The position requires strong research, writing, communication, project management, and organizational skills; broad familiarity with medical terminology and academic standards; attention to detail; professionalism; and respect for confidentiality.

Requirements

Bachelor’s degree.
Three to five years of experience working in medical education or a related environment.
Exceptional project management skills, including planning, organization, and execution.
Excellent written and verbal communication skills and the ability to engage and influence diverse stakeholders.
Ability to absorb and organize large quantities of information to streamline operations.
Ability to work in a high-volume environment, produce high-quality work, and meet time-sensitive deadlines.
Ability to work independently and collaboratively as part of a small team within a large, complex department.
Strong understanding of medical education principles and trends, locally and internationally.
Proficiency in Microsoft Office Suite and experience with education management software.
Professionalism and appreciation for confidentiality.

Nice To Haves

Experience working with confidential materials and advising faculty members.
Willingness and ability to contribute editorial expertise to special department-level projects.

Responsibilities

Maintain the master schedule of Lead at Lahey students’ clerkship rotations and communicate changes to Lahey faculty and appropriate UMass Worcester offices.
Ensure students are onboarded and have appropriate access to clinical learning environments at Lahey and affiliate institutions.
Prepare student orientation sessions as required.
Serve as a liaison among Lahey clerkship coordinators and directors, faculty, students, UMass Worcester, and external stakeholders.
Keep Blackboard, Canvas, and Oasis platforms updated and accurate for rotations.
Remind faculty about evaluations and ensure evaluations are completed on time.
Maintain a master list of clerkship faculty and educators and ensure compliance with faculty appointment and credential requirements.
Schedule, attend, and take minutes at institutional clerkship meetings at UMass Chan Lahey and UMass Worcester.
Work with administration and leadership to improve clerkship structures and respond to feedback.
Assist team members with fourth-year elective rotations for Lead at Lahey students.
Order, schedule, coordinate, and monitor NBME exams for students in all clerkships.
Develop and update student testing schedules.
Maintain current knowledge of institutional and school policies regarding students and faculty.
Provide administrative and organizational support to the UMass Chan Lahey Regional Medical Campus and assist with special projects in coordination with the Executive Director.
Provide regular reports and updates to senior leadership and key stakeholders on program progress, challenges, revenue, and achievements.
May collect evaluation data to assist faculty with writing letters of recommendation.
Work with the ECL Program administrator on OSCE scheduling and preparation as needed.
Assist with education projects and curricular initiatives as requested.
Adhere to confidentiality policies, organizational standards, policies, and customer-service expectations; participate in quality-improvement activities and mandatory education; and perform other duties as needed.