Program Administrator

HCA Healthcare•Kissimmee, FL
•Onsite

About The Position

The Graduate Medical Education (GME) Program Administrator supports the administrative, operational, and financial management of assigned residency or fellowship training programs. This onsite hospital role assists GME leaders in creating an optimal working and learning environment for trainees. It requires a detailed understanding of ACGME requirements and hospital policies, as well as initiative and independent judgment. The Program Administrator oversees program operations and a broad range of programmatic activities, including long-range planning, trainee recruitment and onboarding, project development, workflow analysis, database maintenance, communication with faculty and trainees, faculty development, and internal and external program relations. The role also supports the educational design and leadership of the residency program and shares responsibility for residents, faculty, and other program colleagues.

Requirements

  • Proficiency with MS Word, Excel, PowerPoint, PDF software, online meeting platforms, email, and other forms of electronic communication.
  • Ability to efficiently and accurately manage multiple tasks and projects.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Bachelor’s degree preferred.
  • At least 3 years of experience in a healthcare setting preferred, preferably in Graduate Medical Education or an education field such as teaching.
  • Training Administrators of Graduate Medical Education (TAGME) certification highly regarded.
  • Knowledge of residency management systems such as MedHub or New Innovations preferred.

Responsibilities

  • Manage the day-to-day operations of one or more residency or fellowship training programs.
  • Coordinate program recruitment efforts and the National Resident Matching Program (NRMP) process.
  • Assist in ensuring program, resident, and faculty compliance with applicable accreditation requirements.
  • Prepare and maintain required program and resident documentation.
  • Coordinate program and resident onboarding and orientation.
  • Serve as a liaison for residents and fellows to support a positive educational experience.
  • Coordinate curricular activities, onboarding and graduation, periodic assessment, budget planning and maintenance, annual ACGME program updates, and accreditation site visits.
  • Support long-range planning, project development, workflow analysis, database maintenance, faculty development, and internal and external program relations.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan and flexible spending accounts.
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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