Program Administrator I

Tulane University•New Orleans, LA

About The Position

The Program Administrator I supports the overall operations of the Section of Gastroenterology and Hepatology. The role oversees system procedure scheduling for Tulane GI across applicable LCMC locations and requires experience with Epic, including case requests and snap boards. The position contributes to the section’s broader objectives by developing key objectives and communications related to procedure operations. It may also support clinical trial operations and fellowship program operations. The position is based in New Orleans.

Requirements

  • Bachelor’s degree and 2 years of experience in project planning and procedural scheduling, or high school diploma or equivalent and 8 years of experience.
  • Advanced skills with Windows and Microsoft Office applications, including Word (table generation and formatting), Excel, PowerPoint, and Outlook.
  • Advanced skills with the Epic EHR and applicable procedure scheduling functions, including case requests and snap boards.
  • Working knowledge of online collaboration tools, video conferencing, the Internet, and email.
  • Excellent written, presentation, communication, and organizational skills in English.
  • Ability to work independently, take initiative, manage multiple activities concurrently, and complete assignments with minimal supervision.
  • Ability to work under pressure and tight deadlines while delivering quality results.
  • Ability to adapt quickly to change and handle projects flexibly.
  • Strong interpersonal and teamwork skills, including the ability to work with diverse internal and external stakeholders at all levels in a high-profile, fast-paced environment.
  • Willingness to learn new skills and duties as needed.

Nice To Haves

  • Master’s degree.
  • Experience in an academic or research environment.

Responsibilities

  • Support the overall operations of the Section of Gastroenterology and Hepatology.
  • Oversee system procedure scheduling for Tulane GI across applicable LCMC locations.
  • Use Epic to manage procedure scheduling, including case requests and snap boards.
  • Contribute to the section’s broader objectives through development of key objectives and communications related to procedure operations.
  • Support other aspects of the section, including clinical trial operations and fellowship program operations.
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