Program Administrator

New York University • New York, NY

1d • $77,000 - $85,000

About The Position

The School of Professional Studies (SPS) is seeking a Program Administrator to manage day-to-day administrative functions for continuing education programs, including High School Academy and special projects, within Academic Affairs and Innovation. The role supports departmental needs, helps develop continuing education program office policies and procedures, and oversees adjunct faculty appointments and payments. It addresses faculty questions and concerns involving NYU SPS policies and procedures, course scheduling, and course preparation.

The Program Administrator analyzes faculty and course data, prepares detailed reports, and recommends staffing and course needs across continuing education programs. The position also collects and analyzes student feedback to assess satisfaction, advises students on curriculum requirements, course selection, registration, and career exploration, and plans student programs such as prospective-student outreach events and new-student orientations. The administrator attends School- and University-sponsored marketing events, information sessions, and seminars to promote programs to prospective students.

Requirements

• Bachelor's degree.
• At least 3 years of relevant experience or an equivalent combination, including experience planning and implementing administrative activities.
• Excellent interpersonal, communication, and presentation skills.
• Demonstrated ability to think strategically and execute tactically.
• Ability to work effectively in a changing environment and practice creative problem-solving.
• Ability to market programs, solve problems, and interact with individuals at all levels.

Nice To Haves

• Master's degree.

Responsibilities

• Manage day-to-day administrative functions of continuing education programs, including High School Academy and special projects.
• Assist with developing continuing education program office policies and procedures.
• Oversee continuing education adjunct faculty appointments and payments.
• Resolve faculty issues and concerns related to continuing education programs, including questions about policies and procedures, course scheduling, and course preparation.
• Analyze faculty and course data, produce detailed reports, and recommend course and faculty needs.
• Collect and analyze student feedback data and make recommendations to assess student satisfaction.
• Advise students on curriculum requirements, course selection, registration, and career exploration.
• Plan and implement student programs, including prospective-student outreach events, new-student orientations, and special projects.
• Attend School- and University-sponsored marketing events, information sessions, and seminars to promote programs to prospective students.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level