Program Administrator

PALS, Inc. • Pomona, CA

1d • $23 - $26 • Onsite

About The Position

PALS, Inc. is an adult day program serving individuals with intellectual and behavioral disabilities. The Program Administrator oversees front office operations at the Pomona location and supports program operations through administrative duties. The role involves communication with staff, participants, and outside providers; records and documentation management; payroll and attendance tracking; and general front office support. The selected candidate may also be assigned other job-related responsibilities as needed, including assisting with Direct Support Professional duties. Applicants should be comfortable and committed to working in a supportive environment serving adults with intellectual disabilities and mental health challenges.

Requirements

• Minimum of two years of administrative experience.
• Proficiency in Microsoft Word and Excel.
• Strong organizational, communication, and time management skills.
• Ability to learn and use electronic records management systems.
• Professional, dependable, detail-oriented, and able to manage multiple tasks.
• Commitment to supporting individuals with intellectual and developmental disabilities and behavioral health challenges.

Nice To Haves

• Associate’s or Bachelor’s degree preferred.
• One year of experience in developmental disabilities, mental health, or a related field preferred.
• Experience with electronic database and records management systems such as BambooHR, or willingness to learn them.

Responsibilities

• Maintain communication with staff, participants, and outside providers.
• Manage payroll, timekeeping, attendance, and time-off records.
• Organize and maintain staff, participant, and program documentation.
• Track participant attendance and Special Incident Reports (SIRs).
• Process new hire paperwork and maintain personnel files.
• Assist with program funds, inventory, and administrative reporting.
• Answer phones, greet visitors, and provide front office support.
• Assist with Direct Support Professional (DSP) duties when needed.
• Perform other job-related responsibilities as needed to support program operations.

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO) and Sick Leave
• Holiday Pay
• Tuition Reimbursement (up to $5k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree