Program Administrator I

Tulane University•New Orleans, LA

About The Position

The Program Administrator I supports the overall operations of Tulane’s Section of Gastroenterology and Hepatology. The role oversees system procedure scheduling for Tulane GI across applicable LCMC locations, using Epic to manage case requests and snap boards. The position contributes to broader section objectives through development of objectives and communications related to procedure operations. It may also support clinical trial and fellowship program operations. The position is based in New Orleans.

Requirements

  • Advanced skills with Windows and Microsoft Office applications, including Word (table generation and formatting), Excel, PowerPoint, and Outlook.
  • Advanced skills with Epic EHR and applicable procedure scheduling features, including case requests and snap boards.
  • Working knowledge of online collaboration tools, video conferencing, the Internet, and email.
  • Excellent written, presentation, communication, and organizational skills in English.
  • Ability to work independently, take initiative, manage concurrent activities, and complete assignments with minimal supervision.
  • Ability to work under pressure and meet tight deadlines while delivering quality results.
  • Ability to adapt quickly to change and handle projects flexibly.
  • Strong interpersonal skills and ability to work with diverse internal and external stakeholders in a high-profile, fast-paced environment.
  • Ability to collaborate as a positive, contributing team member.
  • Willingness to learn new skills and duties as needed.
  • Bachelor’s degree and 2 years of experience in project planning and procedural scheduling, or high school diploma or equivalent and 8 years of experience.

Nice To Haves

  • Master’s degree.
  • Experience in an academic or research environment.

Responsibilities

  • Support the overall operations of the Section of Gastroenterology and Hepatology.
  • Oversee system procedure scheduling for Tulane GI across applicable LCMC locations.
  • Manage procedure scheduling in Epic, including case requests and snap boards.
  • Contribute to section objectives through the development of objectives and communications related to procedure operations.
  • Support other section activities, including clinical trial operations and fellowship program operations, as needed.
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