Professional Services Solutions Consultant

Infoblox

37d • Hybrid

About The Position

We have an opportunity for a Professional Services Solutions Consultant (pre-sales) to join our Professional Services Solutions team located in our new centre of excellence in Warsaw, Poland, reporting to the Senior Director of Professional Services Solutions. In this pivotal role, you will collaborate across our organizations and functions to execute a pre-sales consulting strategy for Professional Services. You will work closely with Infoblox Sales teams, the Professional Services account executive, the Professional Services Solutions team, and customers to share the value of Professional Services and scope projects that address customers' technical and business needs with Infoblox solutions. A major focus of this role is to assist in driving a culture of services-led sales, where the focus is to accelerate Infoblox customer product adoption through scoping outcome-based services early in the sales cycle. You are the ideal candidate if you have excellent planning, collaboration, communication, and sales skills, with the ability to get things done quickly.

Requirements

• Minimum 5 years of experience in professional services or software services sales in a pre-sales role
• Must have customer-facing experience with focus on stakeholder management across a variety of organizational levels
• Ability to build and forge strong relationships and trust with customer stakeholders while understanding their business objectives and acting in a consultative role
• Exceptional communication skills, including the ability to prepare and present PS value and offering in a comprehensive and clear way to customers and stakeholders
• Demonstrated ability to leverage AI tools to improve efficiency, problem solving, communication, and business outcomes while applying critical thinking and validating outputs.
• Self-sufficient and capable of driving customers and internal resources through risks, issues, challenges, and delays with minimal escalations
• Proven track record of exemplifying Infoblox values of transparency, collaboration, absolute integrity, delighting our customers, fun, and respect for others
• Demonstrate a sense of urgency and attention to detail
• A bachelor’s degree or greater from an accredited university or equivalent work experience

Nice To Haves

• Technical background in networking or security is highly desirable
• Solid understanding of Infoblox products and their application is a plus

Responsibilities

• Work across multiple Infoblox organizations and functions, including Sales, Professional Services, Product, and Marketing to develop and execute a services-led sales strategy
• Build and maintain strong relationships with key stakeholders and decision-makers within customer organizations to understand their business challenges and offer tailored or packaged Infoblox Professional Services offerings
• Outline the value of Infoblox Professional Services to customers early in the sales cycle
• Work closely with Sales teams to provide a cohesive solution to customers, ensuring the scoped services align with customer needs
• Leverage AI-powered tools and insights to enhance customer discovery, accelerate services scoping, improve proposal quality, and drive efficient pre-sales engagement while maintaining sound professional judgment and customer focus
• Compose Statements of Work (SOW)
• Review and approve sales quotes with Professional Services offerings
• Develop and implement a recipe for a Services-led scoping
• Maintain average PS discount of 20% for pipeline Professional Services opportunities in collaboration with the rest of the Professional Services Solutions team
• Conduct/attend 6-8 customer-facing sales and scoping calls per week
• Compose Statements of Work (SOWs) using in-house developed templates, negotiate terms, conditions, and pricing to close deals that meet customer needs and drive business growth in collaboration with the rest of the Professional Services Solutions team
• Position outcome-based services in EMEA delivery projects to at least 75% outcome-based and 25% T&M
• Innovate and provide improvements for processes and templates
• Assist in increasing Professional Services bookings in the geography year over year
• Perform the tasks outlined after six months

Benefits

• Comprehensive health coverage
• generous PTO
• flexible work options
• Learning opportunities
• career-mobility programs
• leadership workshops
• Sixteen paid volunteer hours each year
• global employee resource groups
• a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging
• healthy snacks (and the occasional cupcake)
• hackathons
• game nights
• culture celebrations
• Charitable Giving Program supported by Company Match
• sales commission plan
• additional incentive compensation
• company-sponsored benefits
• health and wellness benefits
• retirement programs
• paid time off
• other locally applicable offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level