Summer Internship Program 2027 - Professional Services Intern

Intercontinental Exchange Holdings, Inc. • Jacksonville, FL

6d • Onsite

About The Position

The Professional Services Intern will support data conversion efforts as part of customer loan acquisition projects. Under the guidance of experienced analysts, the intern will contribute to data discovery, mapping, testing, validation, and go-live support, gaining practical experience across the full conversion lifecycle.

As part of the ICE Internship Program, interns combine hands-on work on impactful business projects with practical career and professional development. The program also includes weekly sessions led by industry leaders, opportunities to connect with fellow interns, and exposure to the financial services, technology, and mortgage industries.

The internship must be completed in person at the Jacksonville office, full-time and five days a week, for the entirety of one of the program’s designated schedules: May 24, 2027–August 6, 2027, or June 7, 2027–August 20, 2027. Partial participation and alternate dates cannot be accommodated.

Requirements

• Currently pursuing a bachelor’s degree in computer science, business, finance, information systems, or a related field, and advancing to at least the senior year of study.
• Excellent problem-solving and troubleshooting skills, with the ability to multitask and adapt to change.
• Strong written and oral communication skills.
• Effective computer skills, including working knowledge of MS Office.
• Interest in forming hypotheses, testing assumptions, and using evidence to eliminate potential causes.
• Strong analytical and critical-thinking skills, and curiosity about reasoning through data scenarios where the answer is not immediately apparent.
• Basic understanding of how data is organized in databases and spreadsheets, and interest in how data moves between systems.
• Availability to work full-time, five days a week, at the Jacksonville office for the entire duration of one designated program schedule.

Responsibilities

• Attend daily project calls and keep internal and external teams updated on tasks, timelines, and status.
• Support assigned acquisition data conversion projects under senior analysts’ direction, from intake through final validation and implementation.
• Maintain project documentation, meeting notes, and action-item logs, and help prepare status updates for internal and client teams.
• Support user acceptance testing (UAT), data validation, and configuration review during client onboarding.
• Shadow senior analysts during client discovery, testing, and implementation activities to learn how analytical findings are shared.
• Work with programmers, consultants, and project managers to support analytical clarity and issue resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern