Summer Internship Program 2027 - Professional Services Intern

Intercontinental Exchange Holdings, Inc. • Jacksonville, FL

6d • Onsite

About The Position

The ICE Internship Program provides hands-on work on projects that shape the business, along with practical career and professional development. Interns build connections, strengthen interpersonal skills, and participate in weekly sessions led by industry leaders, networking with fellow interns and learning about the financial services, technology, and mortgage industries.

The Professional Services Intern supports client-facing servicing consulting projects and gains hands-on exposure to mortgage servicing workflows. Interns must be available to work full-time, five days a week, at the Jacksonville office for the full duration of one designated program schedule. The available schedules are May 24, 2027–August 6, 2027, or June 7, 2027–August 20, 2027. Partial participation or alternate dates cannot be accommodated.

Requirements

• Currently pursuing a bachelor's degree in business, finance, information systems, or a related field, and advancing to at least the junior year of study.
• Excellent problem-solving and troubleshooting skills, with the ability to multitask and adapt to change.
• Strong written and oral communication skills.
• Effective computer skills, including working knowledge of MS Office.
• Strong attention to detail and comfort working with data, processes, and documentation.
• Availability to work full-time, five days a week, at the Jacksonville office for the full duration of one designated program schedule.

Nice To Haves

• Interest in mortgage servicing, financial services, or fintech.

Responsibilities

• Attend daily project calls and keep internal and external teams updated on tasks, timelines, and status.
• Contribute individually and as a team member to a designated functional area, analyzing business processes and working toward goals set by an experienced manager.
• Maintain project documentation, meeting notes, and action-item logs, and help prepare status updates for internal and client teams.
• Support user acceptance testing (UAT), data validation, and configuration review during client onboarding.
• Perform additional duties and contribute to projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern