Professional Services Consultant

Ripple•San Francisco, CA

About The Position

Ripple is hiring a Professional Services Consultant for Ripple Treasury, a provider of integrated SaaS treasury and risk management solutions. The consultant serves as a link between Ripple Treasury’s technology and clients’ financial goals, acting as a digital architect and trusted advisor. The role involves understanding clients’ business environments, recommending industry best practices, and configuring solutions to improve treasury operations.

Requirements

  • At least 3 years of experience in client-facing solution consulting and/or software implementations, specifically in ERP or SaaS.
  • A consultative approach, including the ability to ask questions, challenge the status quo, and guide clients toward better outcomes.
  • Experience navigating complex software ecosystems and understanding data flows among treasury systems, banks, and ERPs.
  • Strong communication skills, including the ability to explain technical and complex financial concepts to CFO-level audiences.
  • Deep knowledge of cash management, payments, risk, or hedge accounting.
  • Experience working with Corporate Treasury, Accounting, and/or Finance, with comfort discussing cash flow, debt, and financial risk.

Responsibilities

  • Lead discovery sessions to identify client pain points, workflows, and technical requirements.
  • Design and document clients’ future-state solutions, selecting optimal configurations of Ripple Treasury’s product suite.
  • Advise clients on treasury best practices and modernization of legacy processes.
  • Configure the platform to align technical implementation with the client’s strategic goals.
  • Deliver training to help users adopt the solutions and realize their value.
  • Collaborate with Sales, Product, and Engineering teams, sharing client feedback and contributing to the product roadmap.
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