Professional Program Coordinator

National Kidney Foundation • New York, NY

3d • $25 - $36 • Remote

About The Position

The Professional Programs Coordinator provides coordination, customer service, and operational support across National Kidney Foundation Professional Membership, Professional Education/CME, and the NKF Spring Clinical Meetings. The role works closely with the Professional Programs team and clinician volunteers, communicating with healthcare professionals and supporting program operations. It offers practical exposure to CME accreditation, association membership operations, scientific publishing, and large-scale conference coordination.

The position is remote and reports to the Senior Director, Professional Programs. It requires someone who can organize multiple moving parts, manage deadlines, and support both virtual and in-person program activities. The role may involve moderate overnight business travel, typically approximately once per year for the NKF Spring Clinical Meetings, and travel may include weekends.

Requirements

• Two to three years of related office administrative, program, or project coordination experience.
• Excellent organizational skills, including the ability to manage multiple projects and deadlines with close attention to detail and accuracy.
• Strong interpersonal skills and the ability to build relationships and collaborate with internal and external stakeholders, including volunteer healthcare professionals.
• Excellent verbal and written communication skills and commitment to responsive, high-quality customer service.
• Proficiency in Microsoft 365, including Word, Excel, PowerPoint, and Outlook, and in virtual meeting platforms such as Zoom or Microsoft Teams.
• Ability to work independently in a remote environment, set priorities, and manage competing deadlines using sound judgment.
• Resourcefulness, collaboration, ownership of follow-through, and ability to see tasks through to completion.
• Ability to travel approximately once per year, typically to the NKF Spring Clinical Meetings.
• Integrity, trustworthiness, tact, discretion, and professionalism; ability to maintain effectiveness under pressure.
• Competence using standard office equipment, including a telephone, personal computer, fax machine, and photocopier.
• Flexibility for moderate overnight business travel, which may include weekends.

Nice To Haves

• Bachelor’s degree from an accredited college or university; an equivalent combination of education and relevant experience will be considered.
• Experience supporting healthcare professionals, associations, or continuing education programs.
• Experience with event, conference, or program coordination.
• Experience with Salesforce or another CRM, social media scheduling tools, or a learning management system.

Responsibilities

• Coordinate team scheduling, including planning meetings, podcast recordings, and committee calls with volunteer healthcare professionals.
• Prepare and maintain monthly team reports, including CE program closures and speaker form completion.
• Manage the content calendar and posting schedule for NKF’s NephPros social media accounts in collaboration with the team.
• Monitor and respond to professional member and learner inquiries about professional education, Spring Clinical Meetings, and professional membership through the Salesforce service queue.
• Support planning timelines, tracking tools, and logistics for the annual NKF Spring Clinical Meetings.
• Process team financial transactions accurately and on time, including vendor payments and volunteer reimbursements.
• Collect and track required CME speaker documentation and maintain accurate program rosters and faculty data to support accreditation compliance.
• Support the Director of Continuing Education in distributing and tracking the CE peer review process.
• Build and publish monthly CE activities in the Professional Education Resource Center (PERC).
• Provide editorial workflow support, including manuscript tracking for the Journal of Nephrology Social Work.
• Provide technical and logistical support for virtual events, including Project ECHO sessions, podcast recordings, and member calls.
• Perform additional duties as assigned.

Benefits

• Vacation time, sick leave, and holidays.
• Medical, dental, and vision insurance.
• Life insurance.
• 403(b) plan with matching company contributions.
• Flexible spending accounts for eligible healthcare and dependent care expenses.
• Commuter benefits for transit and parking expenses.
• Employee Assistance Program, including confidential counseling, support services, and resources.
• Employee referral rewards.
• Hands-on exposure and on-the-job learning across CME, professional membership, scientific publishing, and national conference operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level