Professional Manager - Salary $50,000-$55,000
About The Position
Boone Supported Living (BSL) provides in-home care services intended to help individuals with disabilities maintain independence and dignity in their homes. Founded in 2007, the organization provides personalized support for clients. The Professional Manager oversees daily home care operations and works to ensure clients receive exceptional care. The role includes leading and monitoring staff, coordinating individualized care plans, maintaining compliance with industry standards, managing financial processes and documentation, and communicating with clients, families, healthcare professionals, and other stakeholders. The manager is expected to lead with humility and professionalism, communicate consistently, and take action when concerns arise.
Requirements
- College degree in business or human services, or at least four years of experience in the field as a substitute.
- One year of management experience.
- One year of experience working with individuals with IDD.
- Obtain and maintain current certifications for the DSP position.
- Pass the Family Care Safety Registry check and a criminal background check.
Responsibilities
- Demonstrate and continuously teach BSL's Core Values to the team.
- Monitor services and prepare for state inspections; learn about individuals' ISPs, medical and behavioral needs, stakeholder dynamics, and DSP performance levels and issues.
- Develop and implement individualized care plans with clients, families, and healthcare providers.
- Ensure DSPs provide receipts for purchases made with PS bank accounts and credit cards, and that receipts are properly labeled and submitted to Finance by deadlines.
- Keep PS accounts in the black and under a $200 balance.
- Ensure no more than $99 is spent from PS accounts in a day without prior written approval.
- Ensure NAFS funds are spent according to Finance's specific instructions and that receipts are submitted to Finance.
- Hold team members accountable weekly for unfulfilled commitments and unexcused absences.
- Maintain open communication with clients, families, and healthcare professionals to support care quality and satisfaction.
- Address client concerns and caregiver issues promptly to support continuity of service.
- Manage budgets, schedules, and documentation, ensuring compliance with relevant laws and regulations.
- Build relationships with local healthcare providers and community organizations to enhance services and referral networks.
Benefits
- Comprehensive benefits package.
- Ongoing training and professional development opportunities.
- Supportive, mission-driven work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
