Professional Assistant (Parking Enforcement)

City of Oceanside•Oceanside, CA

18d

About The Position

The City of Oceanside is hiring two part-time, hourly Professional Assistants in the Public Works Department for a temporary, extra-help position. The role enforces parking regulations, responds to concerns about abandoned or nuisance vehicles, communicates rules and procedures to vehicle owners and the public, keeps activity logs, prepares brief incident reports, and may make court appearances. The position does not include leave or medical benefits and is limited to 999 hours per fiscal year. Evening, weekend, and/or holiday work may be required. The role also includes administrative and project support, such as conducting research, preparing recommendations and meeting materials, assisting with policies and programs, coordinating with City staff and the public, and advising supervisors on administrative matters. Work includes office and field assignments, travel between sites, public contact, and exposure to weather and environmental conditions. Physical functions may include prolonged sitting or standing, bending and stooping, lifting and carrying up to 75 pounds, repeatedly entering and exiting a vehicle, and operating motorized vehicles. Applicants must pass a police background check that includes a polygraph test and fingerprinting, as well as a pre-employment medical examination; drug screening may also be required.

Requirements

Two years of public sector experience.
Experience using multi-line phone systems.
One year of customer service experience.
A bachelor's degree or higher in public administration, business administration, or a closely related field.
Current, valid California driver's license with a satisfactory driving record.
Knowledge of public administration, supervisory practices, public relations, parking enforcement equipment and tools, customer service, occupational hazards, and standard safety practices.
Ability to communicate effectively verbally and in writing; conduct research queries; respond to public inquiries; maintain courtesy and tact in stressful or emergency situations; and prepare clear, concise reports and accurate records.
Ability to learn operating procedures, traffic codes, parking regulations, laws and ordinances, City geography, landmarks, and pertinent local codes and regulations.
Ability to operate motorized vehicles and parking enforcement equipment; work independently; follow instructions; and maintain effective working relationships.
Ability to meet the physical requirements, including lifting and carrying up to 75 pounds, repeatedly entering and exiting a vehicle, and operating motorized vehicles.
Must successfully pass a police background reference check, including a polygraph test and fingerprinting, and a pre-employment medical examination; drug screening may be required.

Responsibilities

Issue citations for parking meter and permit parking violations, restricted time-zone parking, handicap parking violations, and unsafe parking.
Mark vehicles parked in time zones and cite vehicles that exceed time limits.
Respond to complaints about abandoned or public nuisance vehicles; locate vehicles and identify registered and legal owners.
Contact vehicle owners in person or by phone to explain violations, rules, and procedures.
Maintain activity logs and prepare brief incident reports.
Interpret and explain parking rules and regulations; make court appearances when necessary.
Follow street sweepers and issue citations.
Maintain effective public relations with merchants and the general public, and provide directions and information.
Conduct research, analyze objectives and strategies, and prepare recommendations and proposed responses.
Assist with policy and practice development, project management, and programs to reduce costs and improve services.
Plan and schedule meetings and conferences; prepare agendas, related documentation, and meeting materials.
Coordinate work with divisions, agencies, City staff, and the public.
Perform other related duties as assigned.