Production Supervisor (Seattle - Dearborn)

Evergreen Goodwill•Seattle, WA

13d•Onsite

About The Position

The Production Supervisor oversees the store’s day-to-day donation and production operations to meet or exceed merchandise production goals. The supervisor leads production employees, supports daily productivity, and ensures a safe, clean, and organized working environment. Some duties do not apply at the Seattle store because it does not operate donations, though the role supports other stores. The position reports to the Production Assistant Manager and supervises Production Associates.

Requirements

High school graduate or GED equivalency preferred.
At least 1 year of production or warehouse experience and working knowledge of material handling practices.
At least 6 months to 1 year of supervisory experience.
Familiarity with dock equipment, lifting, and handling techniques.
Basic math skills for reports and documentation.
Ability to work and lead in a team environment.
Ability to carry out instructions.
Proficiency with Microsoft Office, including Excel, Word, PowerPoint, Outlook, and Teams.
Ability to learn job-related technology and software.
Reliable attendance.
Ability to communicate effectively verbally and in writing, including with people who have limited English skills.

Nice To Haves

High school graduate or GED equivalency.
Evergreen Goodwill forklift certification, if applicable to the role; eligibility requirements must be met.

Responsibilities

Ensure donations are processed to maximize sales and minimize waste.
Conduct quality checks on merchandise before it is placed on the sales floor.
Ensure donations are processed expediently from the donation door to the sales floor.
Communicate needs to the store management team to help meet production and sales goals.
Schedule and assign employees to meet operational requirements.
Promote productivity by following up with employees on work results.
Address employee concerns and resolve issues that affect performance and productivity.
Coordinate dock efforts and assign staff within production and transportation areas.
Ensure Production Associates are stocked with supplies.
Prepare reports by collecting, documenting, and summarizing information.
Plan, organize, and monitor assignments to complete projects.
Build and maintain internal and external customer satisfaction.
Promote safe work practices, support safety training, and report potential hazards or accidents.
Safely perform duties associated with forklift operation when certified to Evergreen Goodwill standards.
Interview, hire, train, assign, and direct employees; monitor performance; reward and discipline employees; and address complaints and resolve problems in accordance with Goodwill policies and applicable laws.
Partner with People Relations as needed and appropriate.
Perform other duties as assigned.

Benefits

Health plan with medical, dental, vision, and prescription coverage.
Employer-paid life, accidental death and dismemberment, and long-term disability insurance for salaried employees.
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
Flexible Spending Accounts (FSA) Plan.
Roth and 403(b) Retirement Savings Plan program.
Paid vacation, nine holidays, and sick time.
Limited paid time off for jury duty and bereavement leave.
Employee discounts.
Employee referral bonus.
Employee Assistance Program (EAP).
Mentorship Program.
Career advancement opportunities.
Paid job training.