Production Office Specialist

IST Management Services•Boston, MA
•$22 - $25•Onsite

About The Position

IST Management is seeking a Production Office Specialist for its Boston team. The role provides corporate high-volume copy and print production, mailroom services, backup reception, and hospitality services, including conference room and audiovisual setup, in an on-site professional environment. The position also involves tracking mail and packages, entering work orders into IST and building-management software, ordering office supplies, and maintaining a high level of customer care. Candidates should have relevant copy and print experience, attention to detail, and a willingness to train in other office services. The schedule is 9:00 AM to 6:00 PM, Monday through Friday, with possible overtime opportunities. Hourly compensation is $22.00–$25.00.

Requirements

  • High school diploma or equivalent (GED).
  • Proficiency in high-volume, complex litigation print production.
  • Professional appearance and demeanor, with strong attention to detail.
  • Keyboarding skills and proficiency in a Windows PC environment.
  • Excellent verbal and written communication skills.
  • Ability to work effectively independently or as part of a team.
  • Ability to perform multiple functional tasks.
  • Ability to meet the employer's attendance policy.
  • Valid driver's license and/or access to reliable transportation to and from work.
  • Ability to lift up to 55 pounds.

Nice To Haves

  • Customer service, hospitality, or print/copy background.
  • Willingness to train in other services provided.

Responsibilities

  • Operate the production (print/copy) center and provide mailroom services in a large professional office.
  • Track incoming and outgoing mail and packages using IST's proprietary software.
  • Enter work orders into IST's proprietary software and the building management's tracking program.
  • Maintain high levels of customer care and a friendly, cooperative attitude.
  • Order office supplies and manage the overall office supply process.
  • Provide hospitality services, including conference room and A/V setup.
  • Follow business procedure guidelines and take direction from a supervisor or site manager.
  • Participate in cross-training and adhere to safety procedures.
  • Perform other tasks as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Short-term disability
  • Long-term disability
  • Life insurance
  • 401(k)
  • Paid time off
  • Seven paid holidays
  • Identity theft protection
  • Pet insurance
  • Bonus incentives
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