Office Specialist

OhioHealth • Marion, IN

4d

About The Position

Provides administrative assistance to department operations. Responsibilities include registering patients, entering patient information, verifying insurance, answering and appropriately directing telephone calls, and greeting customers and patients. The position supports patient service and administrative processes in the Physical Therapy department at Marion Medical Center. This is a per diem casual role with work scheduled as needed on the day shift.

As part of a High Reliability Organization, the role requires focus on safety, quality, and efficiency. The listed responsibilities provide an overview and may change; they are not an exhaustive list.

Requirements

• High school diploma or GED.
• Demonstrated customer service and telephone skills.
• Knowledge of basic word processing and spreadsheet software.
• Knowledge of insurance, registration, or billing processes and medical terminology.
• 1–2 years of previous secretarial experience in health care or a medical office.

Responsibilities

• Confirm patient demographic information.
• Verify insurance.
• Provide great customer service.
• Collect co-pays.
• Educate patients about insurance and billing.
• Provide administrative assistance to department operations.
• Register patients and enter patient information.
• Answer telephone calls and direct them appropriately.
• Greet customers and patients.
• Focus on safety, quality, and efficiency while performing job duties.

What This Job Offers

• Education Level: High school or GED