Production Associate - Durango Store

Goodwill of Colorado • Durango, CO

4d

About The Position

The Associate I, Retail Production primarily works in a production environment, processing and sorting donated items according to company quality standards and guidelines to determine which items will be sold on the sales floor. Work includes pricing and testing items as required and keeping the sales floor stocked, organized, and presentable. The associate may occasionally interact with customers, answer product questions, and is expected to provide excellent customer service in a fast-paced, goal-driven environment.

Depending on business needs and training, the associate may work in hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, and may occasionally work in donations. The role may also include processing e-commerce products and cross-training or providing backup in other departments. Full-time positions are available, with schedules set either Sunday through Thursday or Tuesday through Saturday. The schedule may also include evenings and holidays as needed, with occasional overtime.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, including researching value as needed.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work the required schedule set either Sunday through Thursday or Tuesday through Saturday.
• Ability to work a varied schedule that may include weekends, evenings, and holidays as needed, with occasional overtime.
• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quickly test plug-in or battery-operated items as needed to verify they are in workable condition.
• Price items according to Goodwill quality and value standards, researching item value using the internet or company tools and standards as needed.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products as assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies and procedures.
• Keep work areas clear and organized and adhere to continuous improvement standards.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.

Benefits

• DailyPay access to earned pay on an employee-selected schedule.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Short-term disability coverage.
• Life and accidental death and dismemberment coverage.
• Flexible spending accounts.
• Long-term disability coverage.
• Voluntary supplemental benefit offerings.
• Paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires employees to be at least 18 years old.
• Public Service Loan Forgiveness Program-eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED