Production Associate - Falcon Store

Goodwill of Colorado • Falcon, CO

4d

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines. Work includes deciding which items are suitable for the sales floor, pricing and testing items as required, and keeping sales-floor areas stocked, organized, presentable, and clean. The associate may interact with customers and is expected to communicate responsively and provide excellent customer service. Depending on business needs and training, the associate may work in hardlines, softlines, housewares, electronics, mechanical goods, books, shoes, donations, or E-Commerce processing. This is a fast-paced, goal-driven position with productivity standards. The required schedule is either Sunday through Thursday or Tuesday through Saturday; schedules may also include evenings and holidays as needed, with occasional overtime.

Requirements

• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Attention to detail and ability to make decisions.
• Ability to use basic technology to follow company standards.
• Ability to assess product quality and value, make pricing judgments, and research values as necessary.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work the required schedule of either Sunday through Thursday or Tuesday through Saturday, and a varied schedule that may include weekends, evenings, and holidays as needed, with occasional overtime.
• Ability to meet the listed physical demands, including lifting and carrying items and frequent standing, walking, reaching, bending, and handling objects.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and quality.
• Hang, size, price, tag, and prepare products for sale.
• Inspect and quick-test plug-in or battery-operated items to confirm they are in workable condition.
• Price items according to Goodwill quality and value standards, researching item values when needed.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process E-Commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, safety processes, and continuous-improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties as required.
• Occasionally work in donations.

Benefits

• Daily Pay access, allowing employees to access earned pay on their own schedule.
• Eligible employer for the Public Service Loan Forgiveness Program.
• Full-time Retail/Sales/Operations employees are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off for vacation, sick leave, holidays, floating holidays, jury duty, and bereavement leave for eligible full-time employees.
• All employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; employees must be at least 18 to participate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED