Production Associate - Simms Store

Goodwill of Colorado • Littleton, CO

4d

About The Position

The Production Associate, identified in the job summary as Associate I, Retail Production, processes and sorts donated items according to company quality standards to determine which items are suitable for sale. The work includes pricing and testing items as needed and stocking the sales floor in an organized, presentable fashion. The associate may interact with customers and is expected to communicate responsively and provide excellent customer service. This is a fast-paced, goal-driven role that may involve working in trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, and may occasionally include donation or e-commerce processing duties. The role is based at the Simms Store. The posted pay is $16.51 per hour, and the position is full-time.

Requirements

• High school diploma or equivalent is preferred.
• One year of retail experience is preferred.
• Attention to detail and the ability to make decisions.
• Ability to use basic technology to follow company standards.
• Ability to assess product quality and value, make pricing judgments, and research value as needed.
• Ability to see color.
• Effective communication with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
• Ability to meet the physical demands described, including lifting and carrying items and frequent standing, walking, reaching, bending, and other listed movements.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-operated items as needed to check that they are in working condition.
• Price products according to Goodwill quality and value standards, researching value online or using company tools and standards when appropriate.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to coworkers and customers, answering product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail-center policies, procedures, and safety processes.
• Keep work areas clear and organized and follow continuous-improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• Work in donations occasionally and perform other duties or responsibilities as assigned.

Benefits

• Daily Pay access, a voluntary benefit that allows employees to access earned pay on their own schedule.
• Public Service Loan Forgiveness Program eligible employer.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave, for eligible full-time employees.
• Retirement plan with pre-tax or post-tax Roth contributions; employees must be at least 18 to participate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED