Production Associate - Simms Store

Goodwill of Colorado•Littleton, CO

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines to determine which items will be sold on the sales floor. Work includes pricing and testing items as required, and keeping production and sales-floor areas organized, stocked, clean, and presentable. The associate may interact with customers, answer questions, and provide excellent customer service. Depending on business needs and training, the associate may work in hardlines, softlines, housewares, electronics, mechanical goods, books, shoes, donations, or E-Commerce processing.

Requirements

  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Attention to detail and ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to use judgment to assess product quality and value and determine pricing, researching value as necessary.
  • Ability to see color.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail experience.

Responsibilities

  • Meet or exceed productivity standards and key performance indicators for assigned duties.
  • Sort donated items by type, season, color, and product quality.
  • Hang, size, price, tag, and prepare items for sale.
  • Inspect and quick-test plug-in or battery-operated items to verify they are in workable condition.
  • Price products according to Goodwill quality and value standards, researching items as necessary using the internet or company tools.
  • Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
  • Provide excellent customer service to staff and customers and answer product questions as needed.
  • Rotate or remove old or unsold products from the sales floor to refresh product selection.
  • Process E-Commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
  • Follow retail center policies, procedures, and safety processes.
  • Keep work areas clear and organized and follow continuous-improvement standards.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform other duties and responsibilities as required.

Benefits

  • DailyPay access to earned pay on the employee’s chosen schedule.
  • Medical, dental, and vision coverage for eligible full-time employees in Retail, Sales/Operations.
  • Short-term disability, life and accidental death and dismemberment coverage, and long-term disability for eligible full-time employees in Retail, Sales/Operations.
  • Flexible Spending Accounts and voluntary supplemental benefit offerings for eligible full-time employees in Retail, Sales/Operations.
  • Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees in Retail, Sales/Operations.
  • Retirement plan contributions on a pre-tax or post-tax (Roth) basis; employees must be at least 18 to participate.
  • Public Service Loan Forgiveness Program eligible employer.
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