Production Associate - Durango Store

Goodwill of Colorado•Durango, CO

About The Position

The Associate I, Retail Production primarily works in a production environment, processing and sorting donated items according to company quality standards and guidelines to determine which items will be sold in stores. Work includes pricing and testing items as required. The associate also keeps the sales floor stocked, organized, and presentable and may interact with customers, answer product questions, and provide excellent customer service. The role operates in a fast-paced, goal-driven environment and may involve assignments in trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, as well as occasional work in donations or E-Commerce processing. The required schedule is either Sunday through Thursday or Tuesday through Saturday. The position may also require evenings, holidays, and occasional overtime.

Requirements

High school diploma or equivalent preferred.
One year of retail experience preferred.
Attention to detail and ability to make decisions.
Ability to use basic technologies to follow company standards.
Ability to assess product quality and value, make pricing judgments, and research item values as needed.
Ability to see color.
Effective communication with customers, managers, supervisors, staff, and peers.
Ability to use a dolly and pallet jack as required.
Ability to work the required Sunday-through-Thursday or Tuesday-through-Saturday production schedule, with a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

Nice To Haves

High school diploma or equivalent.
One year of retail experience.

Responsibilities

Meet or exceed productivity standards and key performance indicators for assigned duties.
Sort donated items by type, season, color, and product quality.
Hang, size, price, tag, and prepare items for sale on the sales floor.
Inspect and quick-test plug-in or battery-operated items as needed to confirm they work.
Price items according to Goodwill quality and value standards, researching value when necessary.
Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
Provide excellent customer service to staff and customers and answer product questions as needed.
Rotate or remove old or unsold products from the sales floor in a timely manner.
Process E-Commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
Follow retail center policies, procedures, and safety processes.
Keep work areas clear and organized and follow continuous improvement standards.
Cross-train in other departments or areas and provide backup as required.
Perform additional duties and responsibilities as required.

Benefits

DailyPay access to pay on the employee’s chosen schedule.
Medical insurance for eligible full-time employees.
Dental insurance for eligible full-time employees.
Vision insurance for eligible full-time employees.
Short-term disability coverage for eligible full-time employees.
Life and accidental death and dismemberment coverage for eligible full-time employees.
Flexible Spending Accounts for eligible full-time employees.
Long-term disability coverage for eligible full-time employees.
Voluntary supplemental benefit offerings.
Paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees.
Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires being at least 18 years old.
Public Service Loan Forgiveness eligible employer.