Production Associate - Monument Store

Goodwill of Colorado • Monument, CO

13h • Onsite

About The Position

The Production Associate works primarily in a production environment, processing and sorting donated items according to company quality standards to determine which items are suitable for sale. Duties include pricing and testing items as needed and keeping the sales floor stocked, organized, clean, and presentable. The role may involve customer interaction, answering product questions, and providing excellent customer service. Associates may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes according to business needs, and may occasionally work in donations or process e-commerce products. The position is in the Furniture/Mechanical department at the Monument Store and is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. The position may also require a varied schedule, including weekends, evenings, and holidays, with occasional overtime as needed.

Requirements

• High school diploma or equivalent preferred.
• One year of retail experience preferred.
• Attention to detail and the ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess product quality and value, make pricing judgments, and research value as needed.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as needed.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Meet or exceed minimum productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale.
• Inspect and quick-test plug-in or battery-operated items as needed to confirm they are in workable condition.
• Price items according to Goodwill quality and value standards, researching value online or using company tools and standards as needed.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to staff and customers, and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products as assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies and procedures, maintain organized work areas, and adhere to continuous improvement standards.
• Follow safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional job duties and responsibilities as required.

Benefits

• Eligible for DailyPay, a voluntary benefit that provides access to pay on the employee's schedule.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.
• Full-time employees in Retail and Sales/Operations are eligible for medical, dental, and vision coverage; short-term and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
• Eligible paid time off includes vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participation requires being at least 18 years old.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED